800-222-1913 / 8002221913

First off, "employee" what are you even doing here? Why are YOU googeling the number?? Secondly, if smaller companies are searching online to eliminate employees that blog about company related issues, then I'm sure (if you truly are an employee) you won't be much longer. Thirdly, no.... no one should ever give personal numbers such a SSN's over the phone. My bank has NEVER called me, but even if I call they ask things like phone numbers, secret questions, etc. My boss, who keeps getting these bogus calls from the 800 number has personal bankers that call him whenever needed. I know this because I answer the phones. All of his accounts are current and typically paid EARLY. So we all know this is just a BS scam. Otherwise, they can contact him in writing or on his personal number which I'm sure as a MAJOR bank, they would have. Best of luck to you all, and as for you "employee"? Well... you're just a stupid "[***]" idot.P.S. - For the caller ID... our phone always lists the caller even when the bank calls. So it would say BB&T ... not Toll-Free

I got the same phone call at my work. Says I owe for my bill AND my wife's bill. My $112.50 just became a $700 bill. I was planning to pay my part, but I refuse to be responsible for her bills - especially since we're having trouble.

I got a call today from this same number. The only reason I googled it was that the person leaving the voicemail spoke so quickly that I wasn't sure, after listening to the message 5 times that I got the correct number. However, it was a legitimate call. Somehow I overlooked my car payment that was due two weeks ago. Fortunately I had already scheduled the payment online and it was taken care of. I had also received a notice from the bank that the payment was late and the Customer Service person was able to verify information such as what the late penalty was, what the current payoff amount was, and when the maturity date was. The Customer Service person was very courteous and did need my SS# to pull up the account since I didn't have my acct # handy. This number is obviously a legitimate number, however, BB&T Employee, sometimes legitimate mistakes happen and people with excellent credit, like me, do miss a payment. Your stereotypes, will get you in trouble one day if it hasn't already.

Called to tell me my payments was late and would I like to make a payment with my credit card.It was a sunday and the banks are closed on sunday

We should never treat customer like this even if they owe a debt. Collection is a job you should not insult customers because they are on your call down list. It looks like you live in a glass house.

This is a legitimate number for BB&T collections. However, be careful, because there are scam artists out there that google these numbers and then place fake collections calls just to get your personal information. It is very unfair to the bank, because they do make legitimate calls from this number. The best thing to do if you receive one of these calls is to contact your nearest BB&T branch manager to make sure there are no discrepancies on any of your accounts. Don't give your personal information over the phone unless the attendant is willing to give you their employee identification number.

I am a former BB&T employee as well. I am also a customer of theres with a bank account and a car loan. Yes my loan is past due and yes they call me every 3 days to remind me. Every time they call they ask why I am behind and I tell them the same thing yet they continue to ask, even after I asked them to stop asking! I went out on unpaid maternity leave and the same day my 11 year old dog got sick with phneumonia. So I spent the money I had saved to make my car payments trying to save my dogs life and I would do it again! So they know I have been out of work unpaid, am a single mothr to a newborn who just lost a dog that meant the world to her. I was one day late on making the payment so they send a tow truck out to take my car! At 11pm when its too late to make a payment to the bank! Good thing they sent the truck to my sisters house and dont know where I live so my car is safe.. I was looking for the number online so I could make my payment today.

Got a call from 8002221913. Said they were with BB&T but would not say what they were calling about other than a "business matter". I called them back and they wanted my social security number and account number. I refused to give them this information. They representative said that without that information, he couldn't help me. I called my local branch and all of my accounts are in great standing. DONT GIVE THESE PEOPLE ANY INFORMATION !! Call your local branch if you do get a call like this !!!

I had a call like that as well. But worse. Get a lawyer ! Say nothing more.And for you whom works for BB&T watch your langauge now I'm reporting you. would BB&T like to read your messages.

I'm forwarding this reply to BB&T lets see how they enjoy people like you working for them.