800-848-1337 / 8008481337

this is a collections bill pay

Bill Pay

It's not a collection agency, it's the customer support number to Bill Pay which is the system used to set up paying your bills through your bank account.

Repeated phone calls. I call back and finally get a person. I ask who they are and what is the nature of their business. They explain very nicely who they are and what they do. I appreciate their time. THEN (later on that same day) I get a phone call from them and this time a person is on the other end of the line. They talk about an online bill pay that I owe them........ this is the company that facilitates the online billing for a lot of banks. Well, PNC recently took over RBC in NC and when they did, totally screwed up online bill pay. Double billed/paid etc and it has taken a while to get the money back but we are finally straight. These folks are telling me that we owe them the money???? Our account paid out to the cell phone company, the cell phone company returned our money and they want money? I am sure that they think they are a legitimate company, but they sound mighty scam-like to me.

they keep calling me

got a call from them today. they call 3 times so far. i am going to find out what i can do about this.

my bank said not to give them any information. they are scammer. once you give it to them. they will take money out of your account.

Star One Credit Union??? Never heard of them.

Inappropriate means of attempting to collect. They didn't know my current address, wanted me to do the work for them, acted put out that I was annoyed that they didn't know who I was but were adamant that I owed them something related to bill pay yet they say that the associated credit union won't tell them anything??? This is the person that is supposedly working with my credit union? Seemed inappropriate and like a scam to get personal information

2 calls today that hang up after I answer.