888-436-8828 / 8884368828

Got a call this morning supposedly from Bank of America fraud department saying my on-line transfer didn't go through and that I should call 1-888-436-8828 before 5 p.m. It sounded as though the peson was reading from a card rather than speaking naturally so I think this may be a scam. I will call Bank of America myself at a different number to verify the legitimacy of the oringinal call.

I got a call around the time I did an online wire transfer. However, an email from BofA confirmed the wire transfer was successful. When I called the number the person asked why I called. I was surprised by that and said you called me. THen he asked if I had made a recent transaction. I said a wire transfer, he said he would check it out. Then he said what is your account number. I said I am not comfortable giving it out over the phone and he said 'Thank you and goodbye.' I felt it was a scam. Then I called BoA and related the story, they said it is a good idea not to give your account number over the phone, and pretty much 'good bye'

here is my story- made a transfer- got a call asking to call this number, plus my online banking account was frozen- called main number at BoA they had no clue and said all was OK- called their fraud detection department and they had no clue and said all was OK- called their online banking and they were savvy and said if you try to transfer more than 10K (mind you system does NOT say that) it will treat it as suspicious activity and close your accountbottom line: the left hand at Bank of America does not know what the other left hand is doing

Hello all, this is actually the phone number for Bank of America's e-commerce department. It is legitimate, they place phone calls to verify wire transfers. :) Have a great day!

Also, the previous post by Dmitry is inaccurate. A wire transfer cannot be processed for more than $10,000 without SafePass. There is no way an account can be closed due to this so-called "suspicious activity," because a wire transfer will fail to initiate if SafePass is not activated. However, a phone call will be placed from (888)436-8828 if ANY first-time wire transfer is initiated, no matter what the amount may be. This is for the security of the customer's account; to ensure that no money is leaving without the approval of the customer. Bank of America's security measures are top-of-the-line and the consumer service associates are highly trained to assist and protect customers. :) Have a great day!

Totally Fraudulent number. Not at all Bank of America. Do not give any information to this number!

I got a call from them requesting confirmation of a wire transfer. They said the wrong name on the voice mail and said the wrong amount of transfer over the phone. Given my suspicion, I called Bank of America customer service to verify it is a legitimate bank of america number and they assured me it is a legitimate bank of america number. They just happen to hire a bunch of seemingly incompetent people to man the fraud division.

I called bank of America through a phone number in their website, They approved that this is a actural number of Bank of America. They need to verify the transaction.

I got a call from them a little while ago. I researched that number and found this post. Just to be sure I called Bank of America back to verify. This is a legit number and they confirmed it IS them.

It is a legitimate phone number...however, if you dont feel comfortable giving out you banking and personal information out, call the main Bank of America phone number behind your debit card and they will warm transfer your call. Hope this helps!!