800-746-2936 / 8007462936

calls and no one on other end

We get calls constantly from this number as well as 800-310-9229, they say they are from OWCEN calling for a personal business manner, we do have a mortgage with them, we have never been late and our standing is excellent with the credit bureaus. When they call they have asked for us by name, and then in order to tell us what it is about they say they need us to verify the last 4 digits of our SS #, and I tell them if that they called us, they should have all that information. I WILL NOT GIVE OUT #SS'S OR VERIFY OUR ADDRESS AT ALL !!!......I really do think it is a SCAM. They have also called from another number 800-746-2936, with the same crap, but with this number they sound like they are from India. This morning when they called, they asked for us by name, I told them they had the wrong number, the guy sounded really mad........oh well !!!......So much for the DO NOT CALL REGISTRY.......IT'S A REAL JOKE !!!.....Another thing is they are really stupid if they think people don't have caller ID, well I DO !!........HA HA HACaller ID: 800-310-9229 - 800-746-2936Caller: OCWEN

BBB of Central Florida, Inc.1600 S. Grant StreetLongwood, FL 32750 BBB Reliability ReportMay Not Be Reproduced for Commercial or Sales Purposes Printer-friendly Ocwen Financial Services 12650 Ingenuity DrOrlando, FL 32826-2703Orange County MAP General Information BBB File Opened July 09, 1999 Principal Contact Office of Consumer Ombudsman Complaint Contact Office of Consumer Ombudsman Other Contacts Mr. Rob Kaltenbach BBB Member This company is not a member Type of Business Mortgages Consumer Finance & Loan Co. Loans The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources. Customer ExperienceBased on BBB files, this company has an unsatisfactory record with the BBB due to unanswered complaint(s). the inability to reach the same person at the company in order to discuss their concerns, rude employees and dissatisfaction with not being able to pay off their mortgage with a personal check. Other concerns include not processing of payments in a timely fashion which incurs additional charges in late fees. The company responds to complaints explaining their position and offering refunds when applicable. Customer Complaint Data The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgement on the validity of complaints filed. Number of complaints processed by the BBB over the last 36 months: 488Number of complaints processed by the BBB in the last 12 months: 177 Complaints Concerned: Selling Practices (10 complaints) 7 Resolved 1 Unresolved 1 Company made every reasonable effort to resolve 1 Company did not respond Advertising Issues (1 complaints) 1 Company made every reasonable effort to resolve Service Issues (85 complaints) 66 Resolved 4 Unresolved 15 Company made every reasonable effort to resolve Credit or Billing Disputes (281 complaints) 200 Resolved 21 Unresolved 1 Delayed Resolution 58 Company made every reasonable effort to resolve 1 Company did not respond Delivery Issues (7 complaints) 6 Resolved 1 Company made every reasonable effort to resolve Refund Practices (15 complaints) 15 Resolved Contract Disputes (22 complaints) 12 Resolved 3 Unresolved 6 Company made every reasonable effort to resolve 1 Company did not respond Repair Issues (2 complaints) 1 Resolved 1 Company made every reasonable effort to resolve Additional File InformationAdditional concerns of consumers relate to extra charges levied by the company. As reported by Ocwen: "Ocwen does charge a $10.00 fee to produce a payoff statement and a $20.00 one-time fax fee if the customer requests this delivery method. Ocwen does not charge any fees for early payoff of a customer's loan except as provided for in the terms and conditions of their Note and Mortgage". As of April 19, 2004, received copy of Notice from Office of Thrift Supervision United States Department of the Treasury. In part the notice advised of a Supervisory Agreement between Ocwen Federal Banks and Office of Thrift Supervision. The company agrees to take steps to: Improve its mortgage loan servicing practices, including its dealings with consumers whose loans are serviced by the Bank and to enhance its compliance with applicable laws and regulations, including but not limited to the Real Estate Settlement Procedures Act (RESPA), the Fair Debt Collection Practices Act, and the Fair Credit Reporting Act. Further, the company will develop, adopt and implement an acceptable plan to improve the manner and reduce the time in which it appropriately resolves consumer complaints/disputes. This company comes under the direct supervision of the Office of Thrift Supervision, Northeast Regional Office, 10 Exchange Place, Jersey City, NJ 07302. According to a spokesperson from that agency, the company is allowed to charge these fees. If, you have an complaint against the company, that remains unresolved you may wish to file a complaint with the Office of Thrift Supervision at the address listed in the above paragraph. Additional Information This Business Operates under the Names Ocwen Financial ServicesOcwen Loan ServicingOcwen Loan Servicing, LLCOcwen Realty Advisors Addresses P.O Box 785052, Orlando, FL 32826 MAP PO BOX 780549, Orlando, FL 32878-0549 MAP PO Box 785055, Orlando, FL 32878 MAP P.O.Box 785061, Orlando, FL 32878, Orange County MAP 12650 Ingenuity Dr, Orlando, FL 32826-2703, Orange County MAP 1661 Worthington Ave., Ste 100, West Palm Beach, FL 33409, Palm Beach County MAP Phones (800) 241-9960 (800) 390-4656 (800) 446-2936 (800) 746-2936 (800) 746-2936 (800) 746-2936 (877) 596-8580 (877) 776-2936 (866) 771-5152 (FAX) Reported on Monday, May 26, 2008 As a matter of policy, the Better Business Bureau does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained herein is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time. The Better Business Bureau reports on members and non-members. Membership in the BBB is voluntary, and members must meet and maintain BBB standards. If a company is a member of this BBB, it is stated in this report. © 2008 BBB of Central Florida, Inc.

They have called me all wk asking for my husband, they can barely pronounce my last name. The recording before you reach a person say debt collectors, if you reach a person I was hung up on twice.My husband one call and they ask for his SS; he asks who are you. They say we bought your mortgage from your old comp.My husband says the name's are not the same that our old lender sent use when they did sell our mortgage last mnth.So my husband said if you bought my mortgage than send me the info my old mortgage company has on file as bill address,than I will verify whatever you want.They sent today that info but I already turned them into the attorney general office for 6 harassing phone calls,our next bill was not due for 2 mnth because I pay advance, so I am outraged this new mortgage comp has treated us this way.Now someone is calling saying we will be getting 10% discount on our mortgage because the old lender sold at a bankrupt sale and we recoup the discount like the new lender will; but this guy is from a different company. What is going on and who do we believe here!I have had mortgages bought before but never been harassed by the new company before I usually just get a letter of welcome.

Called because they bought my mortgage it's a mortgage company in Florida if they are calling you you are late on youre mortgage or the just bought it from youre previous one.

Here goes the start of the NEW WORLD ORDER, per ones other say that they are crazy. OCWEN calls mostly come from India. I spoke to someone called "LEROY" (nice - an Indian with a homey gheto name - B.S.) and asked him if I can drive to his location. Since he siad no and was calling from India, I told him that that was the first problem. I do not do busines related to my immediate finace with people in other countries. Same goes with other intities. Get your self a lawer and take them to court in order for them to transfer your account to a CONUS (USA) based, American Owned, and Non-Bull [***] organization. P.S. SAXON MORTGAGE DOES BUSINESS WITH THEM, so beware.

They keep calling and wont listen to me tell them that the person they are looking for is not at my number. They are rude and disrespectful over the phone. I have spoken so far to John and Paula. They will not stop calling me even though I told them the person is not at this number

I just got a called from 66104 as it appears in my caller ID. They call 3 times and the last time they left a message I had to listed like 5 time because it was hard to understand. I couldn't understand the name and where they were calling from all I can understand is"name of the person calling from Verification Departmetn of Forklin calling for my name please return my call at 1 800-746.2936". Now I see is from Ocwen..... Im not even sure to return the call now that I have read all the info that has been posted....

My loan recently transferred from Homeq to Ocwen under HAMP. Ocwen calls me 2 weeks prior to the due date of my loan payment to remind me a payment is due, sometimes up to 3 times in one day. If you try to call them back, be prepared to wait. I was on hold for 25 minutes last night before I gave up and decided to move on with my life. If it's that important, they'll have to mail information to me. It is VERY difficult to connect with a warm body. If they call you, just bite the bullet and find out what they want.

My loan also recently transferred from Homeq to Ocwen. They raised my payments by 15%. I called and ask what was going on and they said that was the information they received as monthly payment from Homeq. However, if I have the originating loan documents they will research it. Of course I have the original documents and they since switched it back. I do not trust this company. They also call weeks before my next payment is due to remind me.Crazy!