800-503-1969 / 8005031969

Left no message.

No message

I called Citi Card. This is not their number. I suggest not to respond.

Message said to call Citi Bank for a "change in status of your account" Said to call toll free 800.503.1969 and to use a personal message code ######. I don't have any CitiBank accounts

Left no message. It looks suspicious to me.

recd call at 9am on Saturday. no message. just said this is not a sales call and press any key.

Left message with same call back number & "personal pin number" to prevent unauthorized use of my account.

I got a call from this 800-503-1969. I checked with the customer service number on the back of the card they were calling about and they told me the call was due to the account being past due. They explained to me the status of the account and said I didn't need to call the number. I called it anyways to see what they would say. Turns out it was an automated system that told me due to the account status, the credit limit had been reduced. It never asked for an account number or any other info. I called them from the number they called me at, it asked for the zip code as shown on the account for security and the 6 digit 'pin' and it told me the account status, that it was past due and that due to the accounts payment history and status over the last 6 months that the credit limit was lowered.Citibank handles other companies' credit card accounts such as Macy's and AT&T. So if you got a call and you have another card that might fit the call, always check with the customer service number on the back of your card before you call a number like this back. In my case, it turned out fine and was legit but it is better to be safe than sorry.

Yep, same number same procedure different situation though. It is Citibank.

According to customer service this is a legitimate phone # for CitiFinancial however it is never a good idea to give account #'s or Social Security #'s via the phone. Call the Customer Care at 1-800-922-6235 and address the issue there. They removed my # from there system with only a few minutes wait.