803-502-6700 / 8035026700

We received a call and they asked for a SS# or company tax ID.Before asking for it, they correctly identified a shipment that we were expecting.That SS# needs to go to US Customs just in case a duty needs to be levied.In any event, we got the package in and so far no customs tax.So this is a legit call from UPS

I got a call from this number. they mentioned the shipment I expected. so I gave them my ssn as requested. so nervous to see previous posts. Am I scamed out my private info? Anyone scamed out please let us know.

I received a phone message today from 803-502-6732, which shows on my caller ID to be from Aiken SC. The woman said she works for UPS, had a shipment to me On Hold, and needed my Fed Tax ID. She said the Tracking Number, but it came up blank on the UPS website. I wasn't expecting any package, and thought the call was bogus until I saw this forum. So, I called back, and she said the Shipper was Company X, which is the name of my employer, and read the shipment description, which named a specialized piece of scientific equipment that my company sells and ships. At that point I knew the call was legitimate, and I gave her my employer's EIN (Employer Identification Number). That's all she needed. I figured that my company would make me the last to know that I was getting a package from them.

Definitely a SCAM. Got a call from them on 07-02-2013. Here's why it's a scam: 1. Our business handles everything electronically (including payment of invoices), and UPS only communicates with us through email or snail mail. PLUS we have a specific account rep from UPS with whom we work and we know by name.2. IF by chance we had a package coming from overseas and our paperwork was incorrect or had missing information, here's what would happen: - US Customs would hold the package and contact the SENDER for the updated paperwork. It would NOT be the shipper's responsibility to collect this information. It opens them to too much liability.3. UPS in NO WAY would require your SSN # or FEIN for billing - if you have an account with them, they already have an FEIN on file. If you don't have an account, but are supposed to be RECEIVING a package, then they should be billing the SENDER - unless its COD. Which, dear scammers, means CASH ON DEMAND - and NOT POSSIBLE because its against US Customs regulation for overseas imports. NEVER GIVE OUT YOUR SSN, OR PAYMENT INFORMATION OVER THE PHONE. ASK FOR AN EMAIL OR SOME KIND OF PAPER DOCUMENTATION. And all these "commenters" that say it's legit here? LIARS. How can you live with yourself at night knowing that you are lying? Your worth is reflected in your moral compass, and it looks like your compass is below the gutter and broken. Better have that looked at.

is there anybody at this UPS office with calling number 803 502 7170/803 502 6700.Always get an answering machine. No one human answers. How do we get our shipments moving??????????????

I am an Import/Export Compliance Manager for an Aviation Parts Supplier in the US. I just got a call from this number on my company cell. I didn't answer it, then I looked up the number and found this. They called back pretty much immediately, normally UPS calls my office phone...but has been calling the cell from a few different numbers as of late. I answered it the second time and the CSR needed to correspond about a shipment I sent to Japan, she gave me the tracking number and didn't ask for ANY of my personal information. On the import side of things if you are an Importer of Record, yes any company importing on your behalf MUST have the Federal Tax ID or EIN of the importing company OR if you are an individual they will likely require (and should require) your SSN as this is the only way to identify an individual. I haven't dealt with a personal import so I'm not sure if they contact the individual every time or only if they need information to confirm the type of import so they can declare to customs properly. I believe they will clear most shipments on their own without contacting the person on their bond, as they can if they like. But if they need or want info to clarify they will have to contact you for info and identification. SO I CAN VOUCH THE NUMBER IS UPS, and they are handling true UPS shipments/inquiries. I would think it was a scam too, if I was unfamiliar with the customs import process....so I understand the skepticism. UPS or any other importing customs broker/courier/forwarder may have to return the package to the shipper after a certain amount of time if they can't get the information. Thanks!

yes they can ask for your SSN, it is required for US or Candian Customs if you are an individual. if you are a business it is or Federal tax Number or in Canada your GST number.

This is not a scam, it is actually a legitimate UPS number.I had to pay import duties on an international shipment and the calls all came from this number while that was being arranged. It's also the number of their collections department, when they ended up losing the record of my payment and began harassing me daily about it (keep your receipts!), the calls came from this number as well.Honestly it is a little weird that the UPS number doesn't have a caller ID record in Google, but maybe since they also do collections out of this line they try to protect that information.

Absolutely true number for UPS. Tax ID numbers are needed for US Customs entry paperwork to assign who owes the duties and fees associated with a shipment. Customs duties and fees are a form of tax. Just like filling out any other tax documentation, your tax ID number is required. If you are an individual and not a business, this means your SSN.

Legitimate call from UPS Customs Brokerage following up about an invoice the seller of an item I received is supposed to pay.