877-833-0990 / 8778330990

This number looks like a scam. Fraud Investigator only has first name. Address is not the location of the bank. No bank name listed. They removed the authorized user on the account, per their request. Not true. Do not call this number. Use the one on your card.

called left message about fraudulent use of my credit card and said to call back. Also left extension. When I returned the call I got voice mail; they wanted me to leave a message, my full name, and social security number. I hung up but still would like to know if the call was valid.

Same thing here. I did not leave any number.

Also, they called me back within an hr

Asked me to call back with full name ssn and phone# i could be reached, said it was in regards to recent fraudcase I opened. Which I had. Called 877 #, it answered at US Bank, Fraus Investigation dept. This # i had on file. The extension # priovided and I used, took me to leave msg. Theycalled back, "sorry I missed yourcall". Left same msg as above. I called again, this time after entering extension, a 7 digit ext, the lune auto-hang up. Highly suspicious. Does US Bank have internal problem ?

Ron...my case sounds eerily like yours, although not identical. I too had someone try to open a US Bank credit card in my name. I have fraud alerts on my credit from all three credit monitoring agencies (Equifax, TransUnion, and Experian), and received an alert that a request from US Bank had been made for my credit file. I called the main number for US Bank and finally was able to tell them that I had not tried to open the credit card, someone else must have done so knowing my name and SSN. The addresses did not match, although the USBank rep would not say what address had been used on the application, but she would just say it was not the same as the one I gave her. I also filed a police report the same day.Today (Saturday) I received a letter in the US Mail from "Cardmember Service" telling me that my claim was investigated and the account closed. But the letter looks very unofficial and lists the name of the "Fraud Investigator", but it is not signed and only lists the initial for the investigator's last name...."Danelle H." This letter in and of itself looks suspicious, so like you, I am wondering if there is an internal problem going on at US Bank.