423-467-6460 / 4234676460

Got a call from a lady with a heavy Indian accent about an application we had supposedly given to Citibank on November 16th. We didn't do it. I asked for the address, and she told me she couldn't give it to me so I gave her just the house number. She said it was the same, not to worry that she would mark it as fraud and send the papers to us and then she asked for the address and I gave it to her - not realizing it was a scam. The caller id showed the word CITI , so I thought it was legitimate until I looked the number up to see whether it was a Citibank number and read the warnings. We just froze our credit at the credit bureaus.

Legitimate Citi Bank fraud alert number. Scammers spoof numbers, obviously, but this one can be legitimate. Didn't ask for any personal info just confirming recent charges that triggered them.

They don't have "scam" as a type of call selections so I chose prank below. Left Voice mail claiming to be Citi Bank Fraud department Fraud Early warning for me by name. Asked me to call the number on the back of my card OR an 800 number the female called provided. Also provided a reference number. While she had my name with my number, I do not have a Citi bank card to give me the number and the Jamaican accent and 402 area code is consistent with other scam attempts. They were hoping I would call the 800 number but an internet check of their number with the word scam should what I suspected. Never use the number provided by the caller. Look up the number AND be sure the number is from the correct website not another sham website.

NOT A SCAM !! It was a return call to my landline directly from the person at CitiCards who has been helping me with a fraud case in which I had called them upon noticing 3 unauthorized charges on my card. They had immediately de-activated the card and FedExed a replacement, which I received the very next morning. The security rep was simply following up to make sure I received it, and to let me know that the 3 charges had been nullified. Not having recognized the incoming number and assuming it was a scam call, I waited to see if a message might be left, but the caller simply hung up. Within about 10 seconds my cell phone rang with the same incoming number (just as I was about to block it on the landline) and it turned out to be CitiCards rep, whose voice I recognized upon answering the call this time. Glad I did. Conclusion: There are times when a caller has spoofed a legitimate number, and other instances in which the incoming call may be from someone who's on our side. Seems life often goes in accordance with the outcome of a coin-toss! To reactively block or not to block -- therein lies the question! I almost always look up the suspected number on 800Notes, before committing. Hope this helps!

Caller left a message on our answering machine... Had applied for a Citi MasterCard two days ago... didn't trust the (semi-garbled) number they wanted me to call back. Attempted to log into my new account on the web, but couldn't since they wanted the security digits from the back of that card and the physical card won't arrive for another week or so - but did see the last 4 digits of the new card. Then found a number for Citi and called it - was prompted for the last 4 digits of the card (which I'd just found), and the automated screener had me provide the answer to my security question. Then got a real human. Bottom line is this was a legit call - she asked me for the 4 digit case number (in the message on the answering machine). Then just verified a few benign details, such as: how I'd applied (2 days ago via the web); who else was added to the account (my spouse) and home address. They were just making sure the application was legit. All seems well - my new credit card wasn't stolen before it arrived in the mail...

SCAM!! They said they were calling about SEARS fraud

rec'd a call on a business line but the lady had a thick accent and asked for someone by the last name first then the first name. when i asked if he was expecting her call, she said no. we are trying to let him know that we put a hold on his card and if tries to use it, it won't work because there is a hold on it. I accidentally dropped the call but if it was legitimate, why hasn't she called back? with all the data breaches going on today, i don't trust anyone!

Not a scam, it is Citi fraud services which actually caught something for me

I was driving when they called me. It says that BMO agent is calling so I answered and I was told that there is something wrong with my account. I called the bank, they checked and said that there is nothing wrong with my accounts or my credit card.

This is a fake Citi representative. They make you believe someone opened a credit application under your name. Even more believable if you are a Citi customer. I have no CC's or credit lines with Citi or any affiliates. Called the real Citibank Customer Service number which is 888-248-4226. Upon calling this number, there was no activity under my name or SSN within Citi. This is a total SSN phishing scam. DO NOT GIVE THESE PEOPLE ANY INFO.