512-249-5194 / 5122495194

Customer Complaints Summary34 complaints closed with BBB in last 3 years | 9 closed in last 12 monthsComplaint Type Total Closed ComplaintsAdvertising / Sales Issues 13Billing / Collection Issues 1Guarantee / Warranty Issues 1Problems with Product / Service 19Delivery Issues 0Total Closed Complaints 34Additional Complaint InformationConsumer complaints received by BBB allege consumers contacted the company for government issued coins "at cost" and were sold other, more expensive collectible coins which were represented as being a better investment. Consumers further allege they later found out through independent appraisal that the collectible coins do not appear to be the price they paid for them. This company has responded to consumer complaints by stating that coin dealers may not always appraise certified coins appropriately since their profit margins depend on the cost at which they acquire coins. Therefore, an individual will most likely not receive the full market value for their certified coins from a coin dealer.Generally consumers contact the BBB to request help in contacting company to return, exchange or resell their coins. Some consumer complaints received by BBB allege the company agreed to provide a refund but the refund was not received in the expected timeframe. Some consumers express dissatisfaction regarding the company's 20% restocking fee, which results in the consumer not receiving a full refund of the purchase price.

These @$$wipes keep calling, including after 10pm on a Saturday night! I work a lot of early hours & am often woken up by their calls. I never asked them to call, & finally left them a message to stop calling. I'll post more if they keep bothering me.

Some company telling me about the gold reserve and trying to sell gold.