800-222-1913 / 8002221913

In response to the BB&T employ... I would love to pay my bills on time. I would love to have a job like yours with wonderful benefits and a nice hourly wage. Sadly, I can not due to legitament health issues. Secondly, when I recieve my check from the US government, which by the way I earned by working 22 years, I gladly pay my bill. I have no controll as to when they send my the check, Just as BB&T has told me that it would take an act of God to change my due date. So, when you make terrible comments about your clients, remember, one day you will be held accountalbe, just as I am.

HA! I got the same phone call. Only the person on the line spoke so fast that I had to listen to it several times in order to get the number. Here's the deal....I am a BB&T customer. I don't have any debt with BB&T that is past due. I have a personal banker at BB&T. So, if there is a problem, she would call me.And I would have to say that if I am in a conversation with anyone that works in collections for a living....guess who would most likely be the "stupid idiot".In today's world of scams, I am not giving my last 4 digits of my social security number to anyone who just happens to call. If you think I am, well...then you're the "stupid idiot".If BB&T collections has an issue with me...contact my personal banker. If you don't know who that is, then some "stupid idiot" needs to make sure it's in your computer system.Enjoy your benefits and paycheck from your collections job!

I agree 100% with other customers above and the comment from the "employee" are about the same as we recieve from customer relations. We have got the call and go immediately to our local bank to be told that our accounts are current (by the computer) only to be called the next day again requesting the same info (last 4 of SSN) We go back to the bank and are told we don't have a payment due until a certain date. We tell the "collector" what we found out at our local bank and they tell us thay are wrong, that we are past due. So we are making arrangements to pay them off and take our meager business some where else!!

To the "employee". You sound bitter for sure, but the reason I even googled BB&T's collection # is because they owe ME money! So don't act like companies never mess up. BB&T is saying that I owe them for something that I have already paid, and I have the proof. They are not calling me, but I did get an incorrect letter. This is from several years ago, and I have a "good", steady job, pay my bills on time, and work for a law firm. So if they don't get their act together they may be getting sued. I mean get real, just because you work for a company doesn't mean they never make a mistake. I remember when I needed my tax info. from BB&T and I had to go to THREE branches before I got help, because even the bank mangaers were confused...and NO it wasn't complicated at all. I had an IRA, and needed my information (which I had never recieved prior), and they made it seem like brain surgery. And let's not forget the time they couldn't get my change of address straight (and I did it TWICE)...send my bank card to an address in GA. BUT with all that said they are better than most banks...but NOT faultless, and after this last thing...with me "owing them"...I may have to switch.