800-773-3147 / 8007733147

There have been employees that have been written up for asking other information.

This happens all of the time. When a customer takes out a loan and provides references, the references are clueless. You can handle qne of two ways. Tell the caller not to contact you again. If you want to give your friend her just desserts, you can give them all the info you have on her.

And it's against the law. The FDCPA. I have seen many collectors get trained and when they get to the collection floor, they go "rogue".

I knew a Caroline at this location. If this is the same Caroline, she is rude and has received many complaint calls.

I know a Taylor as well who worked there. In all fairness, I am not sure if this is the same Taylor I knew or not. Sometimes it is an accident and sometimes it is deliberate. you had a verbal contract that should be recorded. Also, the account will have record of the arrangement or PTP.If they cause you any bank fees, they will have to pay those fees. Due to one collector error, I have seen those fees go has high as $700 that Cashland had to pay the customer. You have several options. You can contact the attorney general of your state, file a complaint with the FDCPA, or also contact the CFPB. The CFPB is the Consumer Finance Protection Bureau.

They have letters. They may have an incorrect address for you. In fact, the first letter is mandated by federal law that it has to be sent.

What state are you in?

Wow. They are not allowed to use that "application" tactic.

This number is not from Canada. It's in the US. I worked for the company. I know.

I know who she is. I cannot believe she is doing that [***].