877-382-8854 / 8773828854

I got a phone call from this number telling me it was urgent that I call back regarding a business account I just opened at Chase. I called the number and it just said to hold for a customer rep. At no time did it say a company name or even mention chase so after about 10 minutes on hold, I hung up. Feels fishy to me. If it were a legit Chase number, the answering voice would have said CHASE!

Everyone needs to stop being so paranoid. These are the same people that hide under their bed when they get a call from a restricted number... It's Chase Bank's Fraud Hotline phone number. I was missing a document when opening my business account. Call the number on the back of your card and have them transfer you if you feel safer that way...

Well put...and true!

Got a call from a 312 number, then received a voice mail saying they're from chase and need to verify something and was asked to call back at 877 382 8854. I called chase to verify the number and they said they don't have that number!

got a fishy letter in the mail ( photocopied) saying they were going to restrict my account due to missing documents? i had just opened a new account in my local branch so pretty sure they have all they need and it didnt match previous paper stock i received from chase and the logo was different i called my personal banker he informed me it was not from chase and there were no problems even the chase code on the bottom was fake ... BE CAREFULL !!!!!

I think the issue for everyone should be phone call versus letter. I did receive a letter requesting I call because of some missing information on an account I recently opened. Like another poster indicated, the letter did not have the blue Chase logo - instead it was black and white.I googled that number and ended up here. Did my own research (1) Called the number. They requested my account and I said I would not give it over the phone. No problem. Just stop by a branch they stated. I asked them for the branch next to me and they asked me for zip. Within seconds they gave me the address and hours of operation of the nearest branch. I also called the general Chase number to verify legitimacy of the number and they did as well.So - I think what folks should focus on is that it is easy to spoof a phone number when they are calling you. However, if you receive a letter and verify that it is a legit one - don't ignore it as it probably is an issue you need to resolve.

I got the same letter saying they are missing information. Been a customer of Chase for 10 years. No issues. I called and they said I have to prove I'm a US citizen (born and raised here my whole life---never left the country except for Bermuda!) The nearest branch is 300 miles away. They told me unless I drive 300 miles, they will close the account. I have lots of money in the account. Im so annoyed. Think I will transfer my account immediately. Why are they questioning me after 10 years and there must be more I can do then drive 300 miles!

Caller said that they were from Chase Loss Prevention. Didn't feel comfortable giving information with an unsolicited call. Called Chase and they could not find any information on any of my accounts. Beware.