678-288-0226 / 6782880226

2010-08-12 -- That *is* HP's support call center in Canada.

I was promised the world from "George" who is a tech at this number - but he's actually in India. I believe he's a salesperson dressed up as a tech, though. The copy fax scanner was not delivered as promised and he did not call back as promised. The subsequent phone calls with scattered HP people all around the globe was quite distressful after almost two solid hours of baloney. I was told the equipment did not ship, but would ship, and maybe arrive the next day, and if not the next day, then the next day. EXCUSE ME!!!! How is it that one HP person has the clarity to tell me that I have guaranteed delivery by 11 am next-day-air and different HP people not know from day to day?? Well, I wonder if I have now been involved with an HP scam. I've relayed messages to all these people around the globe to please have this "George" tech call me. Where are you, George? You sure didn't mind calling me over and over to get my credit card number and cinch that sale!And now, the package is somewhere in the Atlanta area, and Fed Ex can't tell me where it is becasue it came in late and couldn't be scanned for the proper tracking. So, I'm still WAITING for the "deal" to come to my door. Deal - it is NOT. Don't fall for it. I have wasted more time and energy and heartache trying to believe these people. I used to enjoy my 7410 cfscanner, and now with this MISERABLE experience, I am suspect from here on out about HP. They have a lot of mending to regain my confidence. Please send me an email directly if you want details: shoalspirit@gmail.com

I no longer need HP help. I have instead purchased an Epson product. Please remove my name from your call list.The repeated, unending calls to my number are beyond annoying!

If you are getting these calls on your cell then add the number to your reject number list. Normally you can find this in your call list (history of calls), hit options and there should be a reject list option. Hope this helps.

It is HP support calling to see about renewing my laptop support, they have an annual cost only which is high. They no longer offer a 3 years suport whih much cheaper and more convenient.

Thank you for your interest, Susan. We have received your request and will now call you twice as often. Please let us know if we can assist you further.

Ya, about 2.5 years ago they pulled the printer support location from a fairly good Canadian location to Mumbai, India. The main reasons were not due to cost. It was because my old buddies there kept up the tradition of being reasonable and listening to customers. Which got us in trouble all the damm time because we kept on kicking dead printers and such up the line for replacement. Not to mention we kept on calling the parts department on their [***] after they moved it to the Dominican Republic. The actual HP product is generally a good one. The problem is everything else to do with them is done by a damm marketing committee instead actual engineers and techs.

Thank you for the info!! I'm in charge of a fundraiser and am always afraid when I have a missed call that I missed a donation.

I hate call backs wanting you to buy more products when they give you a hard time now covering the original warranty. I hate even more when they leave no message saying who they are. So i don't call back when I don't know who they are.

HP customer support calling back after contacting them about a bad printer head.