800-456-3355 / 8004563355

Does anyone know the reason behind Dell technical support reps ask for social security numbers? It is outrageous. How about the issue "not being able to log on" in a brand new Dell computer? Apparently the solution to this issue is to sign a one year contract with Dell, for a hefty fee, to get a resolution to this simple and basic software problem that is problaby caused by a defect in the Microsoft operating system.Conclusion: Dell offers inferior products and lousy customer service.

It's Dell Customer Service. In India.

"perchesd"Really? Is this a joke post?I think you might have correctly spelled 1/4 of the words you attempted. You might also want to take a course in grammar and punctuation, as you used a total of zero periods (ellipses don't count...) and zero capital letters.Sad.

Yes, it does.. They called me back to confirm an order. I wasn't going to answer it at first because I thought it was a nuisance call.

I seriously doubt they know what an ellipse is.. get real:)

This is a Dell scam. Don't get involved with these crooks.

new laptop -- after 1hr 10 min i finally told "richard" goodbye. this is my last dell purchase. why does dell outsource when unemployment in US is 10 percent? of course cheap;, cheap , cheap in India. very upset with Dell and I have written a letter to CEO-- which means nothing to them.

Hey Atleast Icanspell....You are a Joke. Ya F'n grammar nazi. You probably work for dell. Haaaha!

I own a Dell computer and on 17th Dec 2009 my computer had a virus infection, so I had called Dell On Call (now known as Dell Solution Station) and I paid $239 for 1 year total software support and they remotely accessed my computer and completely removed all the viruses ... later during the year, I had a few other software issues, also once, an internet connectivity issue and Dell Solution Station helped me again, to my total satisfaction.Yes, most of the time, my call ends up in India, but I get great service and support, even better than what I would get from a North American technician : by the way, I am a North American, myself.And, this year, on 16th Dec 2010, Dell Solution Station called me up to get my subscription renewed, I am so glad they called me before my subscription expired, because if I renew it before it expires, I pay only $110 for the next 1 year, if I renew it after it expires, then I pay $239 again.So, I gladly renewed it for $110 for another 1 year, upto 17th Dec 2011 : I am so happt with Dell Solution Station.Let me inform all of you complaining here : if your computer gets a virus, then it is not Dell's fault : a virus gets into a computer due to the user's carelessness, when online ... period ... and most of the software issues are due to user mistakes or due to 3rd party softwares ... how can Dell be held responsible for these ???Infact Dell and all other computer manufacturers charge to resolve such 3rd party issues, hence such a charge is indeed justified.When you call Dell Solution Station, be courteous and polite and calmly explain the issue, be ready to pay for their support and they would resolve the issue. Your other option is to contact a local technician, who would charge you even more and leave your computer messed up.Well, in my opinion I have never had any bitter experience with Dell Solution Station, and they give me every dime's worth for what is charged.

I'm quite sure this is probably Dell calling because I just received a call from the number then shortly after received an email from their fraud department regarding an issue that I was dealing with last Friday and they said they had just tried to call so they emailed me instead.