800-733-1116 / 8007331116

They are relentless. I was in a car crash (not my fault,) and wound up losing my job over it, plunging me deep into debt. I enrolled in a debt settlement program and Citi is the only one that hounds me. They ignore the Limited Power of Attorney I sent them stating that all future contact is to be made to the law firm handling the debt. I've explained multiple times that the only alternative to a debt settlement was bankruptcy, in which case they wouldn't get any money. I'm doing the best I can. Doesn't seem to matter to them.

This is a scam.They call me everyday, a few times a day, usually when I'm asleep.I dont know who to get rid of them, but it would be nice.

Was getting these calls 8 -10 times a day on my cell a few months ago. I kept calling them and telling them to remove my number because I didn't have anything to do with them. Blocked my phone so their calls can't come through. Calls finally stopped and guess what? They started again this week! 3 today. Try to call and explain to them they have the wrong number and they hang up. They want my name and address and home phone number! NOT happening. I told them that I have never had, don't have and never will have a Sears or Citi account and my phone numbers are registered on the do not call list (like that means something....). One finally talked to me and told me she was removing the number and she hadn't even asked what it was!! Then she told me there was no record of that number in her files.....

this number is also for at&t universal cards/CITI it is that they call you when you fall behind in a payment ,they are not rude,they want to help

calls constantly. No messages.

I get phone calls from this number every day. Regardless of whether or not I answer I get an automated message telling me sorry they couldn't reach me and to call 18003882200 regarding my citi card. I know the 18007331116 is collections from sears however I don't have a sears card. I do have a Macy's card and when I called the number they wanted me to they transferred me to "Macy's" I was under the assumption that American express handled my Macy's American express account. Maybe I'm wrong. The woman that I got from "Macy's" became very rude when I would not give her my personal information because the number I called didn't match the number on the back of my macys card and said she couldn't find me which if it was Macy's, they have my number and they could have looked it up. Either some a$$ gave a fake number and it happened to be mine because 18007331116 is legit or it's some sort of scam. Either way. Only give information to numbers listed on the back of your card. I just wish these idiots would stop calling.

They called last week and left a callback number so I called them back. They had no idea why they called. They just now called again but said nothing when I picked up.

Citi uses multiple numbers and very poor practices. When they took over my Sears account, somehow my payment was always 'received' 1 day late - even though I always paid my bill within a day or two after I received my statement. They even did this after I started paying electronically. Only after I showed them proof from my bank records of the payment being successfully processed weeks before the due date, my payment was still posting to my account 1 day late! I paid the small balance off over a year ago and am careful to monitor that it remains at $0 balance. The last due date was January 31, but with $0 balance there's nothing to pay, right? 8 ish this morning, I get a call from this number. After nearly an hour on the phone with the supervisor (who verified over the phone that my account has been at a $0 balance since January 2010), I thought the matter was cleared up. Nope! Five more calls from 2 different numbers at home and 1 at work - for my zero balance Sears card. Even if I had a balance, I would be only 2 days late at this point. I am canceling my account with Citi. There are too many options out there to be putting up with this!