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Area code: | 936 |
Prefix: | 559 |
Country: | United States |
State: | Texas |
City: | Nacogdoches |
Company: | Southwestern Bell |
Usage: | Landline |
Time zone: | Central |
Leave a comment about 9365592200:
they're still calling me, and they always say they're gonna put me on their do not call list.
I work at Etech.. I work for the B-B campaign. and actually deal with very unpleasant people as well. i sell advertising to companies, dont call homes, and if i do, i apologize. and you cant get mad at Etech for this because the companies you do business with hired Etech to make them more money by increasing your packages or signing you up for something free. Different companies we deal with? here they are:ADSLClick to chat (internet service provider)ATT unityATT DCBell south tech supportcapital one( credit application)davenport (school applications)digital landing EmbarqGyPSE (online advertising)IMVATT NTDA (audio advertising)PrincetonVNSso basically if you own a business, advertise or are current customers, your gonna get called. we usually dont cold call homes. So go over the list call them and tell them your satisfied with your service with them and would like to appreciate thier persistance in trying to get you to upgrade but you are tired of Etech calling because its them that want us to. thanks
LISTEN UP PEOPLE & LET ME EDUCATE YOU!! …. I want to let you all know that I sympathize with each and every one of you! I used to worked for eTech in Nacogdoches, TX. We were not allowed to say that we are AT&T, but instead were instructed to say that we are “Calling on behalf of AT&T.” AT&T (Bell South) contracts Etech to call on their customers (from 7am - 8pm) to “Upgrade” their services i.e. Long distance plans, DSL & phone features (call waiting, caller ID, 3-way calling, etc.). We are taught to “Bundle” a customers service. In other words, to combine all services into a package for a lower monthly bill (lower than paying for the features separately).As the call is dialed, your name/account with AT&T is displayed on the computer screen. Not your entire account. It automatically displays the basic amount of your bill and what services you are currently paying for. It also tells the eTech employee what features/bundles you qualify for. It is up the eTech employee to “up-sell” your account. The eTech employee is paid a base salary or commission, which ever is higher. Commissions depend on what they “sell” you.Unfortunately, people think that just because they are on the National or State Do Not Call List they should not be receiving these calls. What they don’t know is that these calls are legal! They are legal because you have done business with the company within the past 30 days! Since you get your phone service thru them you obviously are doing business with them, therefore they (AT&T or any company they hire) are allowed to call you! At the end of each call, the eTech employee must “disposition” the call. Meaning, they have to place that call into a “Category”. Calls answered by a Answering Machine, are disposition for an automatic call back with 2-3 hours! Calls answered by a some one other than the customer (not a “decision maker”) they are disposition for a call back! IF YOU SIMPLY HANG UP OR GET IRRATE & HANG UP … THE CALL IS DISPOSITIONED FOR AUTOMATIC CALL BACK!! IF YOU SAY YOU ARE ON THE NATIONAL DO NOT CALL LIST … THE CALL IS DISPOSITIONED FOR AUTOMATIC CALL BACK!! PEOPLE, HERE IS WHERE YOU COME IN, IF YOU DISREGARD THIS INFORMATION, TRUST ME … THE CALLS WILL CONTINUE!! DO NOT HANG UP! YOU MUST TELL THE CALLER TO PLACE YOU ON THE AT&T/BELLSOUTH/E-TECH DO NOT CALL LIST! EACH AND EVERY CALL IS RECORED! WRITE DOWN THE NAME OF THE PERSON YOU ARE TALIKG TO! (THEY ARE REQUIRED TO GIVE YOU THEIR FIRST NAME ONLY) WRITE DOWN THE DATE AND EXACT TIME OF THE CALL! THIS IS YOUR RECORED OF YOUR REQUEST AND YOU CAN FOLLOW IT UP WITH ATT OR USE IT IF YOU HAVE TO FILE A COMPLAINT WITH THE FCC! ~ THIS IS THE ONLY WAY TO STOP THESE CALLS!AFTER you have made your request, the person you are talking to is REQUIRED to read you the DO NOT CALL DISCLOSRE! MAKE SURE YOU LISTEN TO IT! ~ It can take up to 2 WEEKS to remove your name from all the promotional telemarketing lists from AT&T/Etech. In meantime you will probably be getting more calls from them. If after 2 weeks you still are receiving calls, you can report them to the FCC (Federal Communication Commission) by call 1-888-CALL-FCC … 1-888-225-5322In closing, I will say that while I worked for eTech, I was one of the few employees that DID enjoy my job! I had, and still do have impeccable work ethics. I refused to “up sell” people who could not afford it .. I refused to “mix-my words” so to give the “impression” that a customers bill would be less. (This is NOT how we are trained, but MANY employees take it upon themselves to do so, to get the “sale” ) When I worked at eTech I was successful because I put myself into the shoes of my customer. Seven out of ten calls when speaking to the customer, I would be able to give them a better more complete service for about the same or slightly more than what they were paying. I would jot done the customers name & phone number & provide a personal follow up call to make sure everything was as I said it would be! And if it wasn’t, I corrected it! I quit not because of the company, but because I got tired of working with people who only cared about the bottom line .. Their paycheck! True customer service has gone by the wayside! Good Luck to all of you!
Annoying unfamiliar area code. Don't really care who they are. Just BUZZ OFF!If looking for money, call Washington DC where they can spread the wealth....
I got another call from them just now. I got 3 calls from them yesterday.I am with Bellsouth, now ATT.
Lady---you have been brainwashed. That's the biggest bunch of crap I have heard in a long time. You're basically saying that you think I should politely answer my phone--that I pay for-and carefully listen to some pimpley faced adolesent(still living with mom and dad) about something I don't care about--and then politely "ask" to be removed from--carefully worded here--whatever fricking list they use---YOU ARE NUTS. Etech and att and bell or whoever can call until hell freezes over-I hope they spend at leasr some money trying to talk to me--they never will--try to get an education sweetheart then a better job and stop hanging around these loophole lucys !
I keep getting phone calls from this number: 936-559-2200. At first they said they were with dish network and today they said they were with the Yellow pages. They are from India and very pushy. This is an absolute fraud. I usually never answer but told the telemarketer I will report this number today.