972-852-0804 / 9728520804

Wanting CC statement faxed to Susan Jones to refund us for overage charges. Not going to happen

I have their email cause my fax is down so she wanted me to email them my statements which I didn'temail is: statements@wholesalebanc.com

Susan Jones called me and when I hung up on her she called me with her cell # 214-622-8837

Lisa called me today, total scam!

Susan said I was non-complient on my credit card and was charged for July and August. She said they would delete the charges, but needed a copy of the statements to do that. I don't think so!! She has called before, but it has been several months.

Just received a call from 972-852-0804 asking for the person who handles the Merchant Account. Agent claimed I was overbilled for Merchant Charges and she was working to get them refunded. I started asking questions, then told her 1) She wasn't my Merchant Provider, 2) Should already have any info she needed to refund and said charges, 3) I has no notice from my provider of over billing (whom she did not know the identity of; hence, how would she presume to know of over charges) She called me a "dumb [***]" and told me to call my company and ask why I didn't get the letter... I already knew why... SCAM!!!!!!!!!

This number keeps calling me. I'm actually not sure how many numbers they have or can create, but it's awful to sit there and go through all that.

We have been getting calls for 2 weeks or more with the same line about an overcharge on our credit card machine, She asks us to send copy of our last 2 statements so she can put the money back in. Her name is Susan Jones and she has used her cell phone a couple of times when we didn't answer. I am supposed to be getting our bookkeeper to fax her a copy tomorrow morning which will not happen!!! Anyone know how to get them to stop calling. It comes up on the phone as Business Serv.

I am the secretary for this small business. This lady named "Tonnie" (just like Honey with a "T" she said) called, said she was with Card Holder Direct & said we were overcharged since August 2015 due to not being in PCI compliance. She claimed to need the most recent (Nov 2015) statement to refund us that money, and even left a callback # of 855-881-9367 ext 1406. I was unable to get to her request that day & she called back 2 days later, asking me for the fees charged and total amount funded. I questioned her authenticity & she was very polite & convincing - explaining that she was not in the sales dept & for "our protection" she was unable to see this info. I reluctantly gave the fees & total amount charged, and she "percented-it-out" saying we were charged 3.9697% for the last 3 months and should only be charged 1.5%...BUT she could refund it & have her supervisor call me on Tuesday to confirm the refund....IF I would email my company's CardConnect statement to "statements@wholesalebanc.com" while she was on the phone with me. I told her I could not, but would email it later. She called back in about 20 min asking if I sent it yet & I told her I didn't have a chance yet....THEN got online & found it to be a scam BEFORE sending anything.

Scam:"Susan Jones" of "Merchant Service" phone 972-852-0899 (but has called last week from various numbers) asked rather rudely for company credit card statements Nov & Dec claiming we were overcharged some fees. Well, if that's what she claims, then should she not have all this info? How would she know we were overcharged? Also, she couldn't provide an address or her company info, P.O. box or otherwise and kept repeating my questions and angrily asked my why I was being nosy. (Plus, I know who provides our cc service) I told her to run her scam on someone else and she got pissed.