800-866-2453 / 8008662453

Don't tell them jack. Instead, have fun and screw with them. They will hang up.

I received a phone call from them. They sent me a text to prove I'm the correct person they are calling. The text stated it was T-Mobile. (same number as other correspondence with them) But the phone hung up. I looked it up, contacted T-Mobile. It's a SCAM. They even called me back to which I did not answer because I was on the phone with T-Mobile.

Didn't answer because I didn't recognize the number but I tried to call it back and it states TMobile information line. I've had Sprint for years and have not looked into switching at all-- clearly a scam.

Got the same call, a middle-eastern man saying he was from T-Moble and would give me $20 credit, hard to hear, bad connection. He wouldn't stop talking, finally said, I'm at work and can't talk, plus I don't have T-Mobile, he hung up.

Just got a call from this number. They said they were from T Mobile and wanted to do a customer service survey. I asked him to confirm that I was a T Mobile customer (I'm not), got hung up on. Obviously a scam.

This is a phishing scam. A spanish-speaking representative told me she'd give me a 30% discount for being a T-mobile customer for over a year, and I just needed to answer some questions to verify my number. It was fishy since there usually isn't that much background noise. I googled the number and saw it was a T-mobile number... which confused me. She then asked me for my zip code (which they never ask) and to give her the "code" I got in a text. I did. I then rushed to change my password just in case, and realized that those are the security questions for a password reset. I beat her to it, changed my password back to my old one, and hung up. When I asked her why she was asking for my password as a rep, she said it wasn't a password but a code I had to give to a rep in my nearest store. These people are good, and it's terrifying that you can't even trust official phone numbers nowadays.

Got the same call, Indian guy. Saying would give me $20 on credit for Tmobile. Asked a few questions (billing zip code)，and then I got a Txt msg from Tmobile a Temp. password. The message also says "never disclose your temporary password. So I just told the guy I wont read it to him and I dont need his money. He then hung up on me. Please be-careful!

I received a call from 1800-866-2453 this afternoon on 2-4-2014. The Indian guy on the line said he was from T-mobile and asked me if I wanted to participate in a short survey and that I would get $50 credit to my account if I did it. He asked me a few questions like "Are you the primary account holder?" "How likely are you to recommend T-Mobile to others?" and "How good is your call quality?" and a few other questions. I answered them and then he asked what my zip code was. I told him and then he said to check my text message and read to him the 6 digit code (which is actually a password). The guy was really pushy and wanted to get the temporary password from me but I didn't give it to him. The text message reads: "For your security, never share your password. T-mobile will never contact you to ask for your password. Your My.T-mobile.com temporary password is XXXXXX." When I read the text message I hung up. He then called me right back but I didn't answer. I was able to used the password in the text message to reset my password and get into my T-mobile account again. I then called T-mobile's General Customer Care at 611 to report the scam. The guy was very helpful and reported the situation.

Same here. Got a call from this number and Claimed that was from AT&T. The Indian guy asked me exactly same questions that you guys got. I gave him my zip code but hesitated to disclosure my last 4 digits of SSN. He asked me twice and I firmly told him NO. Then he hang up. I need to report it to AT&T too. Hopefully, this issue can get enough attention, eventually someone can stop this scam!

I got a call from this number on my T-mobile phone saying it was a customer satisfaction survey from T-mobile, offering me a $20 credit on my phone bill if I completed the survery. I should have known better, T-mobile in the past always texts me surveys. After going through a few questions he asked for my billing zip code and last four digits of my social. When I refused to give up that info he told me that was the ONLY way to verify my identity which didn't make sense especially since he called me. He said something about texting and reading back to him a security text but I got off the phone quickly as I was getting a very bad feeling about his pressuring me to give up my personal info. Sure enough I got an account password reset code from T-mobile almost immediately, which I then used to reset my password. I called T-mobile and they confirmed that it was NOT T-Mobile who had called.