866-282-8977 / 8662828977

Received a call but didn't pick up - caller left message identifying himself as calling from Macys.com to confirm an order and provided a reference number for me to use when I called back. I did call back and provided the reference number - all the person asked is that I verify the shipping address as it was different than my billing address. Glad they checked. By the way, the number that appeared on my called id was 513-398-5221 which is listed on macysinc.com under "Macys Credit and Customer Services".

I got a call from "Nikki" saying that I need to call her back with my Macy's card number to confirm my online order. I called her back and she asked me for my Macy's account numer and social security number, I told her I rather not give that out, she said, I can't help you if you don't give it to me, so i told her I'll call her back. First of all who calls asking for your social, even sallie mae only ask me for my last four numbers to my ss. Second I never made and online order through macy's, and last of all even if I made an online order, macy's would not call me asking to verify my acc. number and ssn. I called Macy's, they said someone purchased a gift card for $150.00 online and it was fraud, so they voided out. If you get a call from this number 1-866-282-8977 don't give them any info, company's don't call to verify your info. if you purchase products online. Its just some pathetic broke bumb tryin to take your money.

Got a call from them saying someone had ordered something on Macy's.com and Bloomingdales.com, which I hadn't. They advised to call and have my credit card cancelled for fraudulent charges. I called my credit card company and they confirmed there was charges from Macy's and Bloomingdales on my card. So from my experience they seemed legit and definitely saved me from having the fraudulent charges going through.

Someone called me from this number today. A scammer stole my Visa number and bought a $200 gift card from Macys.com. I called my Visa company and had the card canceled. They had also charged $1 on iTunes -- probably to test whether the number worked before trying a large purchase. It's safe to call that phone number and talk to the operator. They don't ask for your whole cc number -- just ask you to verify the last 4 digits.

got a call from macys .com but my phone was dead when my phone was charged i got this message saying that there was activy on my card and that since they could not verify they cancelled the order but they said they had my phone number and email and home adress how could they get all this info

I got the same thing to; got a message to call Macy's in regards to an order placed the day prior on line. They wanted to verify my shipping address. That is all they wanted.

Got a call from this number. It was Bloomingdale's customer protection line. It sounds very unprofessional (no introduction when you call them and called themselves "Consumer Protection"), but they only asked me to verify my shipping address. I would be nervous to give them anything else.

I received a call from this number that left a message and indicated a reference number and that they were calling about an Online Macys order. I had not placed an order with Macys so I was very curious. I called back and they said they were from Consumer Fraud Protection and that they worked to verify Macys and Bloomingdales on-line orders. I gave them the reference number they then asked me my name which I refused to give to them. I then called Macys Consumer Affairs Office at 877-493-9116 and spoke with a gentleman who indicated that the phon number left in the message was a valid number. Apparently, with certain high risk orders this office will call to verify the order. The order associated with my number was canceled and I can now verify whether they used my credit card number or just used my phone number.

Got a call from this number, said he was calling about a Macy's Gift Card purchase I made today using a Visa card. He provided a reference number. I called him back at 866-282-8977 and answered his questions. Then I called Visa and they said there were two $100 gift cards ordered at Macy's. I'm calling Macy's next.

I got a call from (513) 398-5221 at 8:23PM. They left a voice mail with a reference number and a 866 number to call. I called both and received voice mail to call during normal business hours. I have read many of the above posts and it seems like it could just be crappy credit card protection. BUT, I DONT HAVE A MACY'S credit card? What gives?