866-282-8977 / 8662828977

If you get such a call, contact your credit card company. Since there were too many suspicious aspects to the initial contact and information they would give me when I called them back, I contacted my credit card folks. Sure enough, there was a charge for $75 from "Bloomingdales" (never shopped there in my life) and another charge for $75 for a "gift certificate," also bogus. My card was cancelled immediately, a new one to be sent out the next day. When in ANY doubt, contact your credit card company immediately.

It's a legit number. Bloomingdale's called to verify an order I didn't place. Credit Card number was stolen. They were very professional and asked minimal personal questions.

They called and left a message at 7 am asking me to return the call. I called back before 9 am and I got a message saying the fraud protectin office was closed. I did place an order from Bloomingdales.com the night before. Thanks to all the messages on this board, I'll give them the minimum info when they call back - hopefully not at 2 am.

This is a legitimate number. Its a call from Macys store. They did not ask any information. They just want to verify if the order we placed is correct or not.

My mom had some issues with someone using her Macy's card to purchase items. She cancelled the card, got a new one, and a few months later the same thing happened. She cancelled card and tried sgain. After the third time she cancelled for good. She ended up paying around $100 total in fees and received a letter that read that they would investigate the purchases and her. This was very disconcerting to her as she is old and doesn't have a lot of energy. She also said that she received calls from Macy's from people who barely spoke English and weren't very professional. I'm not sure if that is American outsourcing or bogus customer service. I'm strongly thinking of cancelling my card.

Fraud unit from Macys calling to confirm shipping address and that I placed order from online order from yesterday.

I received a call from 513-398-5221 and a voicemail asking me to call 1-866-282-8977 the next day at 12 noon EST. That sounded VERY suspicious, like I was given an appointment time to return a call. I checked the first number online and saw that it was associated with Macy's in Ohio so I called the second number immediately. They identified themselves as the fraud unit and wanted me to verify that I had made a large purchase online earlier that day. They only asked me to verify the shipping address, because it was different than the billing address. Having verified the information, I was then told that they would release my order for shipment. It also may have been related to my use of my AMEX card. A couple of years ago, a fraudulent $2,000 computer purchase was made on it that, thankfully, was caught immediately. I appreciate the extra caution on the part of these companies.

Exactly the same thing happened to me. I did verify with my credit union that a charge was attempted. Of course, I canceled my credit card.

I have only had this card for a few months and it was NOT because I needed the credit. While trying to purchase a $25 gift card online, the next day it was canceled. I thought I entered the recipient's email address incorrectly, so I tried again. Again canceled. One more time and they canceled again, and this time I KNEW I had it correct! They said they needed me to answer some questions for "extra security"- they asked me 1) WHAT WAS THE CURRENT LOCATION OF MY EX-HUSBAND'S OLDEST SON---WHAT????? I HAVE BEEN DIVORCED FOR 5 YEARS AND HAVE NOTHING TO DO WITH HIM OR ANY OF HIS RELATIVES!!! I FLAT-OUT REFUSED TO ANSWER THIS QUESTION, EVEN THOUGH THE FOREIGN-SPEAKING CLERK APOLOGIZED FOR IT BEING "UNCOMFORTABLE" FOR ME. THE HELL WITH UNCOMFORTABLE--THIS IS INAPPROPRIATE, UNPROFESSIONAL AND UNETHICAL! She then asked me what colleges I have graduated from and when, and when I purchased my last home. After speaking to 2 more people, the collections supervisor 'cross-trained for customer service' person named Sophia ADMITTED they subcontract a company to select random "security questions" from "public databases" such as Intelius and PeopleFinders. These types of sites are KNOWN to be fraught with ERRORS! THIS IS THEIR ANSWER TO SECURITY?? I CANCELED immediately and encourage others to do so also, due to such shoddy, inappropriate and adolescent business practices! YOUR CREDIT IS NOT SAFE HERE!