866-707-3915 / 8667073915

I called my bank. They confirmed that they do have a fraud prevention service that could have called, but that they would verify my identity in ways other than my card or account number, if I got a live person. As mentioned by several other people, I hit 0 when my card number was requested, got a live person, who verified my name from my cell phone number, already had my mailing address, then read me the details of four recent purchases made with my card. I was able to verify that I had made all four purchases, so there was no fraud case for him to pursue. He closed the case, thanked me and we hung up.

I got this call on my phone early am, while traveling by car, from 866-707-3915. It also left a 7-digit case number. In the morning I called my bank, Sterling Savings Bank, and verified through them that this was indeed a serivice that was legitimate through them. I called the number and input the case number I was given, and last four digits of my social to verifiy I was the card holder. The service then listed three transactions that took place around the same time as the call. One sounded correct but the other two did not, very small amounts, so I opted to speak to a representative. I was asked my name, and they told me about the two smaller transactions. One was a $1.00, which was a holding amount on my account for gas purchased on the trip, and the other was $2.99 which was the Monster drink my son purchased while at the gas station. Next time I will contact my bank if I am traveling and planning to use my card a lot.

I went to my bank and had them call the number. It was legitimate, and they stopped $1800 in fraudulent expenditures in some big box store in Madrid Spain!

Just got a call wanting to talk to me about charges on my Sterling Bank Visa Card. I immediately hung up.

I got a call from 800-707-3915 (the number on this page is an 866 number). Upon calling it back, it's from "Skytel" -- whomever they are; they wanted me to enter whatever PIN I wished, and I waited and it disconnected me. So I suspect the 800 number and the 866 number are not the same?

I bank with Sterling Savings and have dealt with this fraud prevention service several times. The first time they called me I contacted my bank to verify who they really were. I then called the number back and gave the case number left on my answering machine. They then proceeded to read off several transactions that I had made online (orders through an online store for the same amount) and I had to verify if I had indeed authorized them. It is a service that the bank has that I am very glad to see. It prevents someone from using my card and draining my account. Also if i don't contact them back they will shut my card off so that it can not be used - until I call them or my bank.For you people who say that it is a scam - are YOU trying to use people's cards? Is that why you do not them to call and verify the transactions?

This is a LEGITIMATE phone call!! I worked collections for 12 years and was very leary when I had 4 messages yesterday from this phone number. I know there are scams going around where people are saying they're from the "visa fraud dept" and you have some unauthorized charges & they're trying to flag it. They usually ask for the 3 digit code on the back of the card to verify you are the cardholder. When you give it to them, then bam...that's when you start getting unauthorized transactions. So, when I got this message I was leary. I called it and wasn't about to put my information into the automated system. My best friend works for STERLING bank and I called her. She said that it was a legitimate number. (She was actually scammed $1500.00 last year and had to call the same number). I was still leary, so I called the number on the back of my card today & told them. Sure enough...there was a charge for 79.95 that was trying to go through. They said the name of the compnay was ccbill.com. I went & looked them up. Their website looked legitimate. I called them and they reviewed a transaction for that amount that they processed. They said the guy who used my card was named Rentao and then used my last name. They said that he charged this money through www.girlsonline.com. Really???? They also told me the email he used was magicalfoun921@hotmail.com and the IP address he used was 75.137.122.219. I called the fraud dept back and they cancelled my card. Thank God that my bank has such a good fraud prevention team that they recognized a suspicious transaction and cancelled it!!! Sooooo if anyone does get a phone call from that phone number it is a LEGITIMATE phone call. These people that are posting above saying it's a scam are probably the people that are doing this!!!! BEWARE!!

I would say nice try, but there's nothing nice about trying to defraud. Not here, not on the phone.Better get back to the boiler room. Maybe if you could learn to spell correctly, we'd be less "leary" of your lies LOL!

So I got all paranoid after reading all the "scam scam scam!" Postings on here. But it's simple:Call your bank and ask.I called sterling using the number on the back of my card, and asked about the number in question. They said it was legit and connected me directly to the number, bam, done.In my case it was a false alarm, but why risk it? Call your bank, they'll know what to do and there's ZERO risk that way.And all told I'm glad they're keeping an eye on my account, lord knows I don't keep track of it.

Based on what? Did you get scammed? Please explain.