888-420-9943 / 8884209943

I got a letter saying my account had a restriction on it to call. I called but the phone line was not clear, it was hard to hear. The caller then asked me to verify last 4 of social, name and address and date of birth. They confirmed it was correct, then told me they were texting me phone with a code that they want me to read to them to verify I have that phone number, weird I never had any company do that to verify, while I was on the phone with them.. He then said they will lift the restriction if I can tell them how much money I had in my account. I asked them why was there even a restriction and why they need me to tell them how much is in my account, they have the information right infront of them. He could not tell me a reason for the restriction and said that the confirmation of the amount was to help agains identity theft.. The whole phone call seemed sketchy. I hung up and called the number on the back of my card and they verified that there was a restriction on my card and they had to connect me with the correct department. I asked for the number incase I was disconnected and they gave me the same number from the letter. It was a really weird call but Capital One 360 verified the letter was legit along with the number.

Got a call from this number. The representative asked a whole host of questions. I don't know why, but answered every single one. After the call, got a sinking feeling something wasn't right. Went and called the main customer service number for Capital One 360 and thankfully, my mind was put as ease. It's legit. Wish they had a better way to confirm identity.

This is a legitimate Capital One number, as I was instructed to call it from within the official (HTTPS-secured) website itself (I had just made a new account and it is used to verify that you are who you claim to be). Moments after he told me that he had fixed the issue on my account, it had indeed been fixed, so there is absolutely no doubt that this number is official and belongs to Capital One. There's a lot of FUD on this thread so I decided to pitch in.