407-771-0887 / 4077710887

Thanks for this great letter..........

I believe this is a scam - please do not give out your personal info to these people. If you have to talk to them, call the main Chase number.

I get several calls every week from 407-771-0887. They don't leave messages. I finally called the number today and a man answered and mumbled something about "card service". I asked if it was in relation to Chase and he said yes. I asked which chase account and he said if I gave him my social security number he'd tell me. Ummm, no.I'm going to call Chase in a minute and sort this out. I am behind in my payment, but normally when this happens I get a call that's CLEARLY from Chase, and they actually leave a voice mail.

I keep getting calls from Chase collection Service for other people through out the U.S. so everybody in the U.S. must have the same phone number as me, because I don't even have a chase card. I've tired numerous times to have my number removed and once it's in their system it doesn't come out. If this is the way chase conducts business I don't think I want a chase card.

Do not call again!! Remove 757-849-8945 from your call lists!

Constantly calling and never leaving a message

"the interest rate has gone up almost 6% from when I took the card 5 yrs ago, to no fault of mine did the interest go up, just the CC company themselves are raising thier interest rates to "offset unpaid debts of others" so basically i'm paying for the other idiots who aren't so the CC company can stay afloat in the economy."They're called scissors. Cancel the card (or threaten to cancel the card) and sign up for an offer with more favorable rates (If you aren't getting offers for more favorable rates, you need to check your mailbox more often. I literally get 2 or 3 a week, and I am sure I'm average). You will still have to pay for what you already charged to the card, but all their "evil" price raising problems stop. And, to further separate from them. Make sure your new card is underwritten by a different financial instituion. Making sure to avoid it being another VISA/MC might be too difficult anymore, but it's another thing to look for. My point is that, yes, they go too far sometimes. Yes, you shouldn't have to deal with it when you're a customer of good standing. But there are options.

SO here's a a great Chase story. In May (after Chase admitted that customer emails 'may" have been leaked to hackers) someone frauded my bank account. I was unable to use my debit card but I thought maybe the strip was not working for some reason-maybe it was worn out, maybe a battery deactivated it-so I just went into the bank to deposit and withdraw money and decided to order a new card. During my trips inside the bank branch, no one ever mentioned that my account had been frauded. A week later a letter arrives in the mail informing me of fraudulent activity on my checking account. I try to go online to see what's going on with my account but I can't log in. I called to get a new debit card and talk to a customer service representative and after twenty minutes of being patched through to various departments, I'm informed that the fraud risk is over and that I will have a new card in a few weeks(I never received a new card). I also asked that all my automatic bill payments be stopped since I could not access my account. At the time I was a waiting tables so I wasn't getting a paycheck. I would just deposit the money in the bank using my debit card because I usually was at work during bank business hours. Since my card was not working and I was not able to make it to the bank for a couple of days, there was not enough money in my account to cover the bills. Well, the CSR kept asking which bills I needed stopped and I told her all of them. She wanted me to give her the names and dates of every bill. I had been banking with Chase for 6 years. The bill pay option was so handy because I never had to think about the due dates so I really could only recall the big bills. Of course my account ended up becoming overdrawn. Chase refused to reverse all the fews and wanted to charge me 350 for unpaid bills and fees from an account I could not access. To avoid having it put on my credit report I paid the fees and closed my savings and checking account. Now, four months after the fraud threat is over and my checking account is closed I still can't access my credit card account. I've spent a fari chunk of time on the phone trying to resolve things so I can pay my Chase credit card online, through my new bank like I do all my other bills. Well, Chase still can't figure out a way for me to have access to my credit card account online. So, since I don't get paper statements, can't check the balance online or over the phone and have to go into the bank to make a payment, I'm two days late on the payment and I have received several calls from various numbers about the payment. However, all my calls about not being able to access my account are all but ignored by Chase. So yes, it's my fault I'm two days late on my payment but this never happened when I could actually access my account. Four more payments and Chase will be out of my life for good. So glad I've joined a credit union that actually resolves issues when they arise.

Dave

I agree. The problem is the late fees are out of proportion to the bill.It no longer is 11,12,14, or een 29%, but way higher. Not to mention thatprivate individuals who would charge these rates would be convicted ofusury.