844-253-3707 / 8442533707

Yup, this is a scam. It also happened with my other bank account. Also, these guys have become smart enough and in forums like these their guys write messages teatifying that it is not so. Best to call your bank or go to a branch to to confirm this scam.

Got call and also an official looking 5 page letter requesting address and W-9 form with return envelope to Phoenix Arizona -- threatening to close acct if information not provided. I called bank directly and was told this was a scam. Was told the phone number given and the address given were not valid Bank of America numbers or addresses. Said these scams happen all the time.

Even though the woman whom I called from the phone number on the back of my Bank of America CREDIT CARD claimed this was a scam, I decided to go into a BANK BRANCH office and check with them. Lo and behold they told me this WAS legitimate. They looked up my account and showed me on the computer screen the "ALERTS" for the missing information on my account, and it also showed a log of each time the compliance dept had called me and each time they had sent me a letter. The record was indeed accurate. In fact it showed they had called me that very day. I phoned home and indeed they had called that day while I was at work. Then they showed me the phone number on the screen for the compliance dept. and it was the same number I had received in the phone calls and official looking letter. The bank updated my information right then and there on their computer. Did not need to fill out W-9 form or even give my SS#. They just confirmed who I was with my drivers license. I believe all this information they needed is related to regulations of the Patriot Act (like physical address, and employment status). BOTTOM LINE -- If you get a call or letter like this GO INTO THE BANK IN PERSON so you know you are not dealing with a scammer.

Liar

Really strange about everyone telling about how legit this scam is as I received a letter also. The flashing light on this is I do not have an account with BOA. Not checking,credit card or anything. Worst bank in the world to deal with. It is a scam.

Got a packet in the mail today that had this phone number listed on the front page of very legit-looking stationery. The documents were requests for personal info: full name, street address, TIN/SSN, EIN, employment info, etc., plus the usual warnings that failure to provide requested info would affect all my accounts (closure aND such). Well, as the *only* business I do with BofA is my home mortgage, I immediately became suspicious. Read through everything and found some discrepancies, so thought the wise thing to do would be to call customer service -- and NOT from the number supplied in the packet. I got the number from my mortgage statements. Long story short, customer service confirmed my suspicions: this is a SCAM! So she provided an address for me to send the whole packet to so I can officially report the fraud. Bottom line: if your spidey-sense is activated in the slightest way, call to a number you know is legit and confirm before sending any personal info out. So glad I did!

Sorry...I shouldn't have listed Bank of America as the caller. It should be listed as "Scam" or "Fraud."

I just called Bank of America , the number on my mortgage statement as was told it is not a scam and I didn't have to talk to anyone at number on letter, but I could go into any bank branch and update my info.

Received emails and official looking W-9 form mail telling me to call this number. I had already called BoA and was told they had no record of these emails and would not contact me this way. Reported it to their abuse dept. Why would they not have my date of birth? That info doesn't change from one year to the next.That was my red flag.