855-873-6941 / 8558736941

I just got off the phone with Comcast, and it appears that this is a valid proactive service call. The representative could not explain why the number's CID did not display as 'Comcast' or why my AT&T Call Protect app identified it as 'Suspected Spam', but he did verify that there was a note in my account about a proactive service call initiated from their technical service department and gave me the call back number in that record as this 855-873-6941 number. Very suspicious but appears to be legitimate.

calls daily

It’s a legit call from Comcast. I didn’t call this number but I called the main customer service number and they verified that I received calls from their system regarding a potential service outage in my area. Not a scam at all.

Received a call from this number several times. Same as everyone else, claiming to be Comcast and stating my modem was having issues. They called my cell AND landline today. I’m blocking the number.

I indeed have a thought. Whatever they added to your equipment, probably had a way to copy anything you type on your internet, or track your passwords. Which would explain why it actually slowed your speed. They were hacking your wifi.

I'm calling in regards to your current equipment. Our network monitoring system has identified issues with your internet speed, and we'd like to spend a few minutes with you to resolve the issue. Please call 855-873-6941 if you need additional assistance. Funny thing is I just sent back Comcast equipment and now use my own router and modem. They have been calling 4 times a day up until about 1pm PST. I have reported these calls and number to Comcast, not sure they cared even though if you do call the number back it is a recording saying it is Comcast. I called the 1-855 number back and told them to stop calling me, I have reported the number as a fake/fraud to Comcast.

Got a phone call from this number--didn't recognize it and didn't answer. No message. After reading these posts I got to say if this is the same scam I don't have Comcast and with the problems my mom in Fl has with them I never will have them

Received a couple of calls from this number. Sounded fishy so I did some digging. I called the main Comcast number and they confirmed that nobody was trying to get a hold of me and that it was a scam. I then called the fraudulent number back (on a separate line) and it was a bogus Comcast answering system that routed directly to a 'tech' without any of the prompts that Comcast has.They knew my service address, phone number and that I'm using my own modem. I firmly believe that Comcast's system(s) has been hacked and they're using the information to try and tap into user's modems to get personal info.

Received two messages from this number today. Both about my connection and internet speed. I blocked the number and googled it. Creepy.

Yes I got the calls also - but agreed to the service appointment. I am a dufus.So - what is their motive? What is the scam?I do not expect to see them arrive.