866-282-8977 / 8662828977

Calls but leaves no messages.

I got a call from "Vicky" asking me to call about my recent Macy's order, to this number. She said to call before 3pm on Feb 14th (weird...3pm? what kind of business day is that?). She gave my order number so I checked it online to make sure it was legit, and I have no orders under that number. I had made an order recently though, so I don't know how they know that I made one - worrying. Anyway, it sounded bogus so I googled the number. Now I know I shouldn't call back.

Claimed to be the consumer protection agency calling to verify my shipping address from an order I placed the day before with Macys. I told her the city and state but that I couldn't recall the street. She then told me the shipping street address and asked if that sounded right. It was. Then she told me thank you and hung up. I called Macy's right after to check the story with them and they told me they do call and ask people to verify information over the phone sometimes but never credit card info.

Had the same experience as "M" above. It's wierd.How do they know that you have just placed an order with a department store???Didn't call them back.

They know you placed an order because they are from the department store. That department does security for Macy's and Bloomingdale's (both owned by the same company).

Received a voicemail message to call 1-866-282-8977 (Macy.com). I called back and they said they were veryifying that I placed an order on-line, and gave me the last four digits of my credit card and the amount. The order was for gift cards that I did not place, so I told them not to accept the order. Then I called my bank to cancel the card. The bank told me there had been attempted charges, but they did not go through. Both were mainline retailers. It all seemed legitimate, but my question is how did they know my unlisted phone number?

If this is true - the staff are very unprofessional and sound highly dubious. I cannot believe reputable companies like Macy's and Bloomingdales would use such a shoddy service. When you google the phone number, neither Macy's nor Bloomingdales come up.

I got the same thing. I ordered online from bloomingdales the night before and got a voicemail left the next day. The person asked that I call back to verify some info about an order before 9am the next day. I called back and they verified my shipping and billing address. And the order went through.They do this just to make sure that someone didn't steal your credit card info and started ordering things online. Thinking of it now though, I honestly think the credit card industry don't do enough to protect against identity theft.

My wife received a call with a request to call back to 1-866-282-8977 about a Macy's order from macys.com, giving her an order number as well. I did not place any order from Macys.com - EVER.I'll be calling Macy's actual customer service line (1-800-289-6229) to check on this.

They called from 18662828977 and said someone was ordering gift cards on my macy's card. Asked for the last 4 dig on my social and also my birthday and address. I verified the first, gave a wrong social on the second and said no to the address because by now I was suspicious. I called macy's.com on their number which was 1800BUYMACY and they couldn't tell me if they called but they did tell me that someone with an email candle480@yahoo.com had placed an order for giftcards on my account. For all I know it was the fraud person who called to get more info or it could have been macy's. However, it could have been macy's because they gave me the order number which I relayed to the macy's people. I cancelled my macy's card immediately and I presume they are now investigating the fraud. I hope it's a jail sentence and more for that lying thieving scumbag. My advice, don't give any info on the phone. Get the information and then call Macy's back on a known number and ask them to look up your account and see what the last charges were.