180-060-9385 / 1800609385

GOD, for one, you people are stupid! No one said you WON a holiday *but you just ASSUME, which makes an [***] out of you and me* but you have been given a chance to take part of this promotional offer!!!I work for this company, and EVERYTHING is legit. I take part of these promotions all the time because I LOVE to travel, and it's a great way to do it as well. Sheesh, someone buy a freaking clue!!!

YOU ARE THE BIGGEST EVER [***] I HAVE SEEN. GRAND VACATIONS OR MATZA LTD , WHATEVER, they told me 199 pounds holiday to Florida. And I have been charged 300 pounds. And they dont answer to the phone calls. I have not received anything from them. THIEFS

Everything I have asked stephen for he has delivered. He is legit.

anon, stupid indeed, I dont have to spend my day cold calling looking for suckers, I got a real job, who does that make stupid? I was told I won a holiday when in fact I had won 80% of a holiday. I didn't take up the offer, lets face it there are better places in the world to visit than the USA.

Had a call from these cowboys on 25.4.08 and fell for the scam. They took £400 from my account within three hours of phone call. Don't normally fall for something like this but they've made stealing people's money an art form and it seemed so genuine. I HOPE to get my money back. PLEASE be careful. The sooner these rogues are brought to justice, the better. In fact, a prison cell is too good for them.

Tropical Grand Vacations called me and sold me a special holiday package for £398.00 last Thursday pm. They seemed very professional and gave me a website contact,telephone & order no. The phone number and website seems to be fraud and they have not responded to the email that I sent them. I hope that these postings will prevent others for falling into the trap. I have informed my credit card provider.

I picked up your message on the website and tried ringing the number immediately. I am in Australia. I was met with an abrupt message informing me the office is now closed and to call in normal working hours. Normal WHERE??? Pull the other leg, mate. Remember what goes around comes around.

Yes I got hit in Perth. Would appreciate help reporting this, or learning from your experience. Have you had any results with the Fraud dept?

To All, I want to take this time to apologize for "Anon's" actions as informing you as a person speaking on behalf of my company, Tropical Grand Vacations. Please understand this was not authorized by myself and I am personally trying to track this person down to relieve them of their position for such rude comments made to yourselves. Obviously this is a public forum which we cannot stop anyone from posting comments but this was certainly not something sanctioned by ourselves. None of you are stupid or any of the ridiculous things this person made you to be. As I have said before all of you apparently have the ability to post these blogs through the internet so if you are having troubles reaching me directly through the customer service number due to the time difference please feel free to send me an email because again I will resolve any and all complaints, concerns, or fears that you may have. I will provide my email address again which is contact@tropicalgrandvacations.com which comes directly to myself. I realize all of you are worried about the legitimacy of the offer and all have valid concerns but if you give me the chance I will prove to you that we are a real company offering real holidays and have no intentions of ripping anyone off what so ever. Please I beg you give me a call, send me an email, or post me a letter and allow me the chance to alleviate your concerns. I truly hope that I hear from every single one of you in order to fix the problems you have and prove that we are a great business.Warmest Regards,Stephen RiceCustomer Service ManagerTropical Grand Vacations

no luck with the bank yet the fraud department said they let the money be taken out first so that they could trace them and that they would be refunding us. in my opinion that makes t.s.b fraud department responsabel for the cash. FOR ANYONE THINKING OF PAYING MATZA DONT IT IS A SCAM NO ONE HAS HAD ANY DOCUMENTS, PAPERWORK, RECIPTS, OR REFUNDS and i challenge anyone to prove diferant