180-060-9385 / 1800609385

I would suggest you read 'The Rip-off Report' on Tropical Grand Vacations.Unfortunately we will not we getting what we were promised by the shonky telemarketers, Stephen Rice, etc.

hi stephen rice i see you registered on the florida licensing dept. but how come so many folks have to bad reports about your company and why are the credit card comapnies giving back full refunds .... seems strange my ref number is tv08150802. i was promised a reduction in the price and a confirmation email was sent .. until now no refund has been made and you have taken nearly £1000.00 from my account .. thats really upsetting are you citylink llc 501.98 and tgv 498 those two amounts are now been disputed by my bank as you have yet to prove to me you are genuine.. plus where is my so called package tell me honestly on your kids life what you are up to >

hi sara keisha here , i too am worried and they are lovely on the phone but this is so worrying for me as they have took two lots of payments out of my account. i am really worried. ps did yo go to the bahamas , could you tell me more about the holiday as on the website everthing is so vague. thanks so much for your help

We apologize if you were not able to get us. Remember if you are abroad the time zones are different. We are traveling many families were are not a rip off. Our customer service number is 0-808-234-7528 Mon.-fri Eastern standard time.

my husband and i recieved a phone call like this too, from a company called tropical grand vacations! i think its a scam too, they also asked us for our bank details, which we dident give, obviously! they said the holiday to orlando would only cost us £249pp.......... now who would be stupid enough to accept this redicules offer over a phone? in this day in age we DONT get offers like that and especialy over a phone! i do hope the people who have been horribly robbed off their own money get it all refunded soon! good luck!!!

Try calling Stephen Rice on 407-879-6925 or steve@matzamarking.com

Try Stephen Rice, customer service manager on 407-879-6925 or steve@matzamarketing.com

Tropical grand vacations called me in the UK this morning. I asked the girl who they were and how they got the number as mine is ex-directory and registered with the UK telephone preference scheme to prevent unsolicited call. Within a few moments of asking questions a very obnoxious and obviously immature man came on the line. He said the number would have been as a result of stay in one of their hotels, this was a complete lie as I never provide this number. He then spent the next few minutes shouting and making childish, rood comments on the phone instead of answering any of my questions. It resulted in him having to ask if I was going to cry and changing my name to the feminine Pauline to try to aggravate me, asking me if I was going to hang up.I said the good part of this call was I was wasting his time and had all day as he was paying for the call. I calmly sat back in my chair a left the phone off the hook listening to the quiet sound of him rant on until he decided to hang up.It’s a shame the Americans don’t have the same control over communications and these sort of scams as we have in the UK. They wouldn’t get away with it here.

I am an American who has been living in Australia for many years. Unfortunately, I agree with you about TGV telemarketers. But canrudeness, aggression, being puerile, discourteous and outright obnoxious only be attributed to Americans? I think not. You think yourself so "clever" because you did not get scammed by this mob. A lot of people from the UK were ripped off, so obviously UK "control over communications" is not as effective as you wish to believe.

HOW MUCH DID TROPICAL VACATIONS PAY YOU TO SAY THAT OR DO YOU JUST WORK FOR THEM?????????????????????????????????????????? DIDN'T YOU READ ABOUT ALL THESE PEOPLE BEING SCAMMED, AND YOUR THE ONLY ONE TO GET A GENUINE HOLIDAY......................YEAH RIGHT!!!!!!!!