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Got a call supposedly from my Credit Union for recent activity on my card. Checked my e-mail and Bank website to verify. I didn't give them any info other than my name, but they also knew the last 4 digits of my card number. This stuff is scary.

You're right they are looking out for you. And if you don't want to input your info to the automated service you can just press 0 to talk to a representative, as someone also said. They don't ask you for too much, they just want to make sure that your credit/debit charges are accurate. They are there to help you, not steal information

I received a call and they left a message to call them back. I do use a Credit Union and when I gave them the info they required, they wanted me to verify that I made a couple of transactions that looked suspicious to them because I was spending a lot of money during December 2010. They were nice people and professional, and they wanted to make sure that I was making those transactions and that my card was not stolen since it was the holiday season and I had an unusual amount of transactions. I also talked to my credit union and they verified that they use this company to service my account.If it looks suspicious, please talk to your Credit Union. IMO they were looking out for me, the consumer.

The two credit unions I've been with do not handle security in-house. My current CU (Premier America) happens to use this one; in fact, calling Premier America for card-related issues usually gets me redirected to this number. I've been getting phone calls for at least 5 yrs from this number if there's a sudden string of small charges (e.g. a bunch of iPhone apps) or an abnormally large one. None of my information's been compromised in that entire time. Contrary to what's been said, you do NOT have to give all the digits to your CC--the phone # I received the call on, last 4 of SSN, and last 6 digits of CC. Immediately following, the automated dialer starts listing all recent transactions, which you can confirm or deny. I actually ignored calling back once, and my CC was locked out as a result.Finally, and this should go without saying, if you've never received a call from the number, verify with your bank's card security #. If they don't clearly state who you'll receive calls from (or who you should place them to), you really ought to be switching banks and spending less time calling these guys frauds on the Internet.

Jack, (and to anyone else who thinks so) these people are NOT frauds. I am not an employee of the service, nor one of "the same ones trying to convince you or us they are real and really do exist when in reality they don't and are phony and fraudulent 100%." I am a member of a credit union and they use this third pary to monitor activities on your account. Now granted, when they first started calling me, I ignored the calls (and had my card on hold and a transaction declined because of it) but when I called my credit union they told me that it was a legitimate service that they used and that I should call the number, which I did. And I am very, very, VERY glad they called me because someone stole my debit card number and used it to make online purchases. I am so very glad that they are all the ball because the thief could have bilked me out of several hundred dollars and put me in a world of hurt financially. THIS IS NOT A SCAM!!! IT IS LEGIT!!!!

Seems pretty simple, check you balance and activity yourself, if there is fraud contact your bank if there is not then ignore it...!

They're real! They wanted to check if the card was use for fraudulent activity. They confirmed my recent transactions and had all of the information from the last 3 purchases.

I just called San Diego Credit Union, they told me that the number that called me was the company they use for fraud detection. I called them back, and they found 4 attempted charges in the UK, which is troubling because I live in California. They canceled my current card and directed me to my credit union for a new card.If you have any doubts, call the number on the back of your card and tell them that they called you.

Had some fraudulent charges a few states away. They called before it registered on my account online. No complete information is given. Just the last 4 of your social, last 6 of your card and verify your d.o.b.

Caller asks for my birthdate and account # and SSN. Says there is supicious activity on a card I don't use. I don't have a Platinum card. They give me the name of an unknown person when I ask them who they were calling for here at this number. They have called 5 times in the last few days..