417-339-1260 / 4173391260

I received a call telling me that we had won a trip to Branson. I am always skeptical of solicitations like this, but the salesman told me that they would throw in a golf package for myself and my wife at a discounted rate. Our package included a $30 dinner certificate, two rounds of golf at Branson Creek or Payne Stewart, a VIP coupon book, and one extra night for a Tuesday, Wednesday or Thursday arrival--all for the discounted rate of $199.00. In addition, we were quoted an extra round of golf at Branson Creek or Payne Steward for a discounted rate of 63.50. Upon arriving in Branson on Thursday, we told them that we wanted to play Branson Creek in our package, and we wanted to pay 63.50 per person to play Payne Stewart. The manager, Kari Bowen told us that we could not do that because they would not honor the 63.50 price that had been quoted to us on the phone. I was furious and I expressed my disappointment and frustration. Because I would not agree with her, Kari Bowen ended up taking away the golf from our package, and told us we could not tour their property (that part didn't disappoint me, though). We ended up paying for our golf out of pocket. This place is a SCAM--we got nothing except three nights and a thirty dollar food voucher--for 199.00. We had a letter of confirmation, but they did not deliver the entire value that we had paid. We had to pay for our own golf because they denied quoting the golf package plus the discounted rounds of golf. When I told them I wanted to speak with the salesperson, they told me they did not know the name of the salesperson and they did not know how to contact them. They gave us a name of someone named Lucinda Waters to contact with complaints, but Lucinda did not return our phone calls either. All people who have complaints against this company should file a complaint with the Missouri Attorney General's Office--I know I intend to.