800-239-7054 / 8002397054

I purchased a credit card and was approved received it in the mail all of a sudden I get a call from Capital One saying something about my cousin and asking to speak to him. I was confused at first then it hit me that when they asked me for my application they asked me for references. So I guess they want to call to make sure he is a legit person. Now they are going to call him and he is going to think I got a card in his name.

Looks like this is a legitimate number. Capital One called to ask some security questions, I felt more comfortable to give that information by calling the number on the back of the card instead

This is a big scam and don't fall for it

capital one actually has two numbers for the fraud dept. this might be causing confusion when you talk to reps b/c they might only know about the one.if u go to the website there's a small link "Fraud prevention"the next page has options for reporting fraud on different types of accounts "Credit card"the next page has a bunch of phone numbers, and sure enough this is listed as one for their fraud department.

These Capital One people are really off the wall and annoying.From all I have read about this number, I don't know if the whole company is legitimate.They can't tell me, at the number listed on the card or web site, if this number is really a Cap One number and the people at this number are foreign sounding, ask way too much information with NO explanation, and get all bossy and demanding if you refuse.The SOUND like phishing scammers from the get-go. And they don't get it at all.You try to protect yourself and it turns out the ones you THINK are there to protect you are the ones who are perpetrating the feeling of NOT being protected at all.From all the bad feelings and interactions I have read in the last 48 hours, I wouldn't have ANYTHING to do with this company. And I don't.My son has a Cap One account card. They have sent letters to him AT MY ADDRESS.He hasn't lived here for MANY years and his account was started at his current address.He called the number on his card. He was told there is no suspicious activity and no other cards in his name, using his S.S. number, using his or my address, and no trouble with his account.And for a "Fraud Protection" division of a company sending letters that don't even look like legitimate company letterheads but, a thermal printer or copy machine looking letter is THE mos stupid and inane thing a company in this type of business could do.Do they save money sending letters like this? Maybe. Is it leaving customers feeling secure? NO !!!I wouldn't recommend anyone to use Capital One for any reason and this stuff reaffirms my belief.

Just called Capital One from the number on the back of my card and got an English speaking person, who told me the department dealing with my claim (fraud) is closed *called at 845p PST) and told me I can either call back Capital One on the number on the back of my card or directly to the department 800-239-7054. Hesitant to call tomorrow at 5a EST the number but if I do no feel comfortable with the conversation, will just call Capital One with the number on my card and then have them transfer me!

I filled out a capital one application online. I also have a fraud alert on all three credit companies so I was expecting a call from them to verify.First they sent a letter that there was a request in my name and wanted proof of identity. I sent that in and then this number called me 800-239-7054. It was Cap One fraud dept calling to make sure I filled out the application in which I did and then she said "this is to let you know that your fraud alert is working and you are approved".I'm glad they called.

Mine was also an American that called so I felt glad about that. If you have fraud alerts set on your credit reports that's probably why they are calling you. If you already have a card, they may be calling to verify if transactions are legit. I had another Cap One card a few years ago and they did call me to verify transactions made in another state. I happened to be traveling and confirmed them but they will call you if they see suspicious activity.

I just got one of those Capital One letters asking that I call the 800-239-7054 number. It seems suspicious. It is dated from last week and starts with "We have been trying to contact you concerning a possible fraudulent Capital One account that has recently been opened..." Well, if they have been "trying to contact me" they sure haven't been trying very hard. My name is in the telephone directory, and no other person in my city has the same name. The return address on the letterhead is different from the return address on the envelope, and the stationery looks like a cheap photocopy with a fuzzy looking logo. I also subscribe to one of the major credit monitoring services and have heard nothing from them about this. I checked the Capital One website and I actually did find that phone number on their Fraud Protection page. I will call them tomorrow, but I am very hesitant to give them any of my personal information.

It is Capital One Bank Fraud Department verifying identity of the applicant of a credit card. They did drill me with security questions like a cross-examiner. Once my identity was proven, everything was fine. Although it was difficult to understand them (on my voice mail and on the phone).