800-239-7054 / 8002397054

Updated the post my prior post. I noticed on the letter there was an account number listed. I called Cap One again with this acct #, they asked for the last 4 digits of my social, that i felt fine giving, and then the representative recited the rest of my social saying that is what was listed for the account. He asked what state I lived in, I said Fl, and he continued to list a Miami address. I don't live in Miami. So, they are filing a fraud report. This all just seems strange to me...I put a fraud alert on my credit report just in case.

Same 800 number, same scheme!!!! Thanks for the heads up.

i received 3 (count 'em, three!) letters in the same day stating to call this number. when i called capital one, they can't find my info (BECAUSE I DON'T HAVE AN ACCOUNT, hello?).the envelope had the capital one logo, but the letters did not have colored letterhead, as i would expect OFFICIAL letters to have. guess it cost too much for criminals to pay.come to find out, there were two accounts opened with my ssn in a different name. interesting.

This person is part of a scam. CapitalOne tells me it's a scam, but they can't do anything to stop it.

I got a voice message for me to call the Capital One fraud department at 1-800-239-7054 on Nov. 14, 2008. I called the number the following morning. A girl answered with a "hello?" like someone answering a regular home phone. The girl asked for my name, and the number of the credit card I had just received and said the number I read was not the one shown in their records. I did have another existing card so I thought that it could have been that older account that she was seeing. She then asked for the last 4-digits of my social security, which I did, and confirmed that the new number of the card I had just received was indeed on file, then asked for me to read the numbers on the back of the card. I've felt suspicious and uncomfortable about the conversation, especially when there was loud conversation noises in the background like a call center would. My previous experience with talking with someone at a credit card fraud department had always been a very quiet conversation that felt very private. At this point I refused to give the girl the numbers she asked for and I just told her I'd call Capital one using the number on the back of my card instead.

I have received several calls from this number over the past few months. Today I called it back. The system said it was "Capital One". They asked for the extension number of my representative. Since I did not have a rep or a capital one card I waited for someone to answer. I asked them to remove me from their calling list. They told me someone had tried to open an account and they wanted to make sure I had applied. They put me on hold, gave me a long case number. I even got a call from them when I was talking to them. The message they left then said to call with the case number and they were concerned someone had tried to open an account in my name. They suggested I call the 3 credit bureos and have a fraud alert on my credit. So, I called Capitol One. The told me they would not make this type of call. I gave them the 800 number that called me and they said they were going to turn the information to their management. So, bottom line... It's a Fraud!

I received the same call this morning. "Shannon" from Capital One's fraud department called my cell (which I didn't answer) and left a message requesting a call back asap. The number on Caller ID was from the 804 area code and different than the 1-800 number she left. I called the first number, and a message came on saying it was an invalid number at Capital One. I called the 1-800-239-7054 number that was left on the message and was connected to Capital One's fraud department. The person immediately asked me for my 16-digit account number, I said I was uncomfortable giving that out given that the call was solicited from me, and the woman said I should call the number on the back of my card and they would route me to the fraud department. I called the number on the back, asked to be transferred to the fraud department, and the very nice man at the fraud department said 1-800-239-7054 is NOT a Capital One number. I filed a report with them, filed an online report with the FBi ...

Did anyone else get called 9 TIMES IN A ROW? Shady as all hell. Not acceptable from someone who has all of my important information on file.

I just got a call to my cell phone # tonight (didn't recognize the # so didn't answer). The message from a "Ralph" said that he was calling from Capital One and that it wasn't a Sales Call and for me to call back ASAP at 800-239-7054. I called the 800# left and was immediately asked for my 16-digit account number. I told them I just wanted to know why a "Ralph" was calling me and they said they needed my credit card # to pull it up.Something didn't sound right at all - especially since I NEVER gave my cell phone # to Capital One for my account. I also worked for a credit card company credit center 15 years ago and I knew that they didn't need my account # to look anything up if I didn't feel comfortable giving it. After persistence from this girl, I just told her that I would call back.I immediately called the # on the back of my card and spoke with a very nice man at the REAL Capital One. He could not find 800-239-7054 at all for one of the Capital One phone #'s. He said that it was very smart to NOT give out any information. He also gave me the phone # to Better Business Bureau to report this: 804-648-0016.Hopefully others will not give into this potential scam!

I believe it may be capital one but be sure to use the number on the back of your card to be safe you never know