800-327-8622 / 8003278622

Two calls from Terry Falconi, different voices, different people, two different call back numbers 800-327-8622 and 800-622-1361, 20 minutes apart...claiming to be from my credit union to review transactions...called my bank...not legit. we have dealt with this a few times in the past as well and it is documented with our bank. they say that it comes in cycles...these people do this for a while, get the info they need to steal your identity and then lay low for a while...then they start all over again. BE CAREFUL!!!

FYI...This number is a legitimate number used by a fraud detection unit that does fraud monitoring on Credit and Debit cards for Banks and Credit Unions throughout the country. While you should be careful in giving info out over the phone, I would return the call and verify the charges made on your card. They will not ask any "private" type questions, but returining the call quickly will help prevent your card being blocked in error.

allright, we give the same name for security purposes. we give that name to the thousands of financial intstitutions we are contracted under so that if you have questions about us you can ask them about our name..

Try calling your customer service they Will know who they are.

This number called my pre-paid cell phone which has no name/address or any personal information what so ever attached to it. Feels like they are just phishing to me.

Terry, female, called asking for my husband. She would not discuss any transactions with me, only the cardholder. She asked that he return the call, and that he could speak to any representative. We called our bank, which Terry knew the name of, and they knew of no such company. No suspicious transactions were on our account, and we will continue to call the bank until we are sure our account is secure. I am unsure if this is a legitimate call or not.

Well, I thought this was all a hoax. My husband called the number and they asked him about certain charges. Out of the 3 charges, we'd only made one. The other two were for big transactions at both Best Buy and Blockbuster. Neither one went through, thank God!!! She did advise him to go to the bank tomorrow and get a new card. They also put a lock on the card so it can no longer be used. Still sketchy, but hopefully nothing else happens!!

The reason the analyst who spoke with you could not verify transactions with anyone but the card holder is because your particular financial institution, or any that we are contracted with, sends the account information, only the card holder's name, contact number, and transactions the financial institutions wish us to identify. As another person posted previously, we do not ask for personal information, just verification of the name, and if it's a card holder calling back, the telephone number beginning with the area code, which is how we pull up the transactions. No SSN's are needed, no account numbers, no card numbers, just telephone numbers. As for leaving two call back numbers, there are two separate domains, one is for one set of banks, the other for another set of banks, both having a different call back number, but both going into the same department. Different voices all for the name Terry Falconi... this is becuase the name "Terry Falconi" is like a key name, or code name... it's the name we use so that card holders can call their customer service and verify about the Star Network/Transaction Review Department/Terry Falconi. Terry is used because it is a unisex name, both males and females have that name. Soo, basically what this department does is make sure you, the card holder, is in fact the one doing the transactions, or authorizing the transactions, and no one has gotten a hold of your card information. Fraud prevention, trying to save your money.

I know you can't trust everyone but check it out.I am terry falconi . we all are. everyone who works in the call center at first data is so quit cryin and answer our questions so we can move on to cardholders that are more important than the ones who [***] and complain and ask too many stupid questions. duce duce

RECEIVED CALL LAST NIGHT VIA VOICE MAIL TO CALL THIS NUMBER REGARDING TRANSACTIONS ON MY BANK CARD. STATED THEY WERE CALLING ON BEHALF OF FIRST NATIONAL BANK OF PA. CALLED THEM BACK AND DIDN'T GET ANYONE THAT COULD SPEAK ENGLISH - I HUNG UP. CALLED MY BANK THIS AM AND WAS ADVISED THIS WAS NOT AN AUTHORIZED CALL FROM ANYONE AFFILIATED WITH THE BANK. I DID NOT ANSWER ANY OF THEIR QUESTIONS AND HAVE BLOCKED THIS NUMBER FROM MY PHONE.