800-327-8622 / 8003278622

I received a message at work from this number regarding some transactions on my debit card. I returned the call, and after providing my work phone and verifying my name, they read my recent debit card activity to me. All charges were authorized by me, but it was nice to know that someone was looking out for me. I gave them no personal information that they didn't already have.

Called my bank, they claimed this was not legit, instructed that we call the police.I'll find out one way or another.

I recvieved the same phone call lastnight. I did not believe it and called my bank first thing this morning. My bank checked with their accounting people and the number is part of visa. Since your bank is not open 24/7 they are there for back up. If you have a large purchase that is out of the ordinary, they call immediatly the day it goes through. I was very apprehensive at first, but then after talking to the bank they told me it was safe to call them. All they ask for is your number you were called from and your name. You do not have to give them account number, social or anything like that. Most banks are not even aware of this because it is a outside party connected with visa not the bank. If it is charges you did not make they cancel your card. The charges will go through, but you can dispute them with your bank and get the money back instantly. My charges happened to be my own. Thankfully this service is out there because it was a large purchase and if it wasn't me I would have been out a lot of money.

We did not say we where with your Finanical instituion will call on BEHALF of them when u call your FI do not talk to a teller talk to someone in the fraud dept or some hight up they are the ones who hire us. Your bank does not do there own fraud dept we see transactions the second your card is used you see them after they post on your account and u paid for it so if it is fraud we see it first you see after all YOUR money is gone and u are over drawn

For those of you who jumped to conclusions and wasted our time reading your false accusations; shame on you! The facts are this...you received a call from FRIS Comprehensive Services. This is an early fraud detection service provided by First Data/STAR, probably your Financial Institutions (FI) debit card processor. They are responsible for monitoring your debit card activity 24/7. (yea watching out for you!) You will receive such a call when unusual activity on your debit card is observed. They will make two attempts to contact you in a 24 hr period. If they are unable to speak with you; then and only then do they leave the name "Terri Falconi" and 800-327-8622. If after 24 hrs you don't call the number a FRIS alert is sent to your FI. Generally, your FI will put a block on your card. This will force you to call your FI when you try to use your card and it doesn't work! I would say from all the negative publicity received by First Data/STAR they are changing their procedures! The name "Terri Falconi" will no longer be used by the analysts. The reason they used "Terri Falconi" was to validate the call you were receiving was valid! (that’s right, to help protect you) The new greeting also has changed; if you so choose to call the number. "We are headquartered in Omah, Nebraska, and our office is in the Philippines." My suggestion...take the time to listen and understand instead of wasting your own time jumping to conclusions.

Well I called this number back and they said they were working on behalf of my bank but they were not. I called my bank, they have never heard of First Data and told me they have no idea who this company is...when I explained that to the operator they immediately said they didn't know why I got a call and they couldn't find anything under my phone number. Funny...your company called and left a message on 20 minutes before saying I had to call asap. Its very strange. After I insisted they give me the company name they told me it was First Data. My bank gave me the number for thier fraud protection line and it was not the same company. In fact it was a company that gave all of the company information up front.

We never ask for your account number, ss #, just your name to verify that we are talking to the card holder and not someone else we do not have account numbers. We also see transaction on your debit card the second it is used you see them once they post meaning once you have paid for it. We are trying to look out for you if we where trying to use your information how do we see things that u just did. And why would be call to verify it we want it

I received a call from this number as well. I was suspicious because the voicemail that was left was a computer generated voice. The message referenced me by name as well as my bank. I called my bank before calling the number and they indicated that it is possible that it was STAR System. I called the number and they asked for the number on which the message was left and the name on the account. I gave both pieces of information and then they asked me to verify three transactions that were made the previous day. They gave me the date, time and amount of the three transactions. They indicated that the transactions were valid. THey had me confirm that I was giving my authorization to apply those charges to the account.This was not a scam for a change.

How come everyone there has the same name?

Your phone number may be/have been associated with a bank card at one time. Or a credit card was used for cash advance at a STAR Network ATM.