800-847-2911 / 8008472911

Just had a call from the number. I usually ignore it but got curious and pressed 1 to talk to someone. She said the name of the company was "Consumer Services". I asked why I was getting the call and she said it was to lower my rates on my Visa and MasterCard accounts. I asked what card company she represented and she said both Visa and MasterCard and that "We're authorized to work with your cards to lower rates for you". I said "Wait, so if you're calling about both companies who do you work for?" She said " I told you. Consumer Services." I said "That's the name of your company?" She responded with "yeah, jacka$$" and hung up.I called the number on the caller ID. After several buttons and entering # withough a card number I reached someone. She said that I'd reached a number at Visa and they've been getting a lot of calls on this. She said it was a phishing scam and asked if I had any information on them. I told her I wasn't on the phone long enough to get any. Not even sure I was on the phone with someone from Visa that time...

This is obviously a scam. These people have called my wife and I scores of times, sometimes before 9 am on Saturday morning! I think it's located in the Cayaman Islands. Anyway, I found a way to outplay them: Tell them that you want to do business with them but you're about to move and get a new phone #. Then tell them that your new # will be (202) 324-3000 (it's the headquarters for the FBI! Ha!). It worked for me.

THIS IS A SCAMThey only want your credit card information so that they can drain your account. And, regardless of pressing the option to "opt out" they will continue to call you.They have been calling me repeatedly for well over a year. After repeated attempts, I finally pressed the prompts to get a live person. When I asked to have my name removed, the operator (a supervisor) got upset and yelled at me for wasting their time!I highly advise you to fill out the FCC complaint form (available online) and to have the call blocked from your phone number. Hopefully they'll get the hint!

Automated call, press 6 for lower interest rates. This is a reward for good payment history "for the last 6 months, longer in fact."' I also asked for more information. Erick Okivich agent #4345 (last 4 digits of his SS#), Cardmember Services from Bel Air, MD. I finally got him to give a phone number but he argued that it would take at least 45 minutes for me to get through to another agent because of the high volume of phone calls. He persisted, but I would not give him the last 4 of my SS#, even though I had his. He said he would get fired if he gave me the account info. He said he didn't represent any bank, but V/MC. This would apply to all of my accounts. (That just did not make sense to me.) If my debt was at least $3,000 at at least 12% interest then I qualified. They would offer between 5.9-6.9% interest, and every 3-6 months they would review the account and lower the rates again. He said it was a lifetime rate, fixed not variable. I tried to verify that it meant they would NEVER raise the rate, and he didn't understand the question. I even explained to him that the bank says never to give out information to someone unless I initiated the call, and that I was surprised that they'd be doing that. He had a hard time speaking "off script." I'm glad I refused.

Wow, they are still playing this scam--I just got a call from them with exact same message and caller id (Visa) as described in this forum, going back two years now! Why can't they be put out of business? I am on the ftc do not call list and will report them now. But obviously people have been reporting them for at least two years (from the comments ive read here) and they still persist. Wish the credit card companies would go after them the way they go after cardholders who are late with payments!

They claim to be. They cannot prove it. Scammers will claim anything to get it. If it was really your credit card company, they would already have connected your phone number to your card number, and thus already know it. They could confirm the correct owner with just the last 4 digits and last name. None of these callers can work with that, so it's obvious they are a scam. Think about it.

They wanted one with more credit on it so they could apply big charges. See, it's all a scam. Now they have your number. Call your CC company and tell them you need a new card number with your balanced transfered to it, and the old number to be closed and never ever used ever again.

Automated message to Visa/MC holders saying our rate could go up in the near future, press "6" to speak to someone. I've pressed 6 several times and asked to be taken off of their calling list. Today I spoke to "Steven" and told him if I got another call I'd report them to the AG's office. His reply: "Who cares?"

It's not actually VISA. More likely some scammer sweat shop in Pakistan making calls through shady phone companies. The real culprit is phone companies (all of them) that won't validate caller ID info (it's only of value to know if it's someone you know, or not).

It's a forged caller ID. Anyone with a phone switch system can program any fake number into it to be used as the caller ID info. Then they connect through a phone company that doesn't validate caller ID signals (all of them don't because there is no law mandating it).They wanted to get your card numbers. Make up a fake number and tell them your card is already maxxed out and they will tell you they can't help you (the truth is, they can't help themselves to your card credit if you are maxxed out).