800-955-9060 / 8009559060

It's simple, just call the 800# on the back of your card. They will transfer you to the fraud department.

Just call the number on the back of your card.

Agreed ... If you are not sure, call Chase (main number on back of card), ask to be transfered to the fraud dept.

This number is actually legit. Received a call from them after making some equipment purchases online. I returned the call, but to the number on the back of my card - NOT the number they left on my voice mail. Coincidently, the person who answered my call was the exact same person who had called me from the other number. Remember, I reached this person using the number on my credit card. The numbers route to the same location (at least during certain times of the day). They did, in fact, have record of the charges I made online and simply wanted to verify they were legit.Still, as other have mentioned, by far the best course of action is to always use the phone number on your card - not anything left on a voice mail. If their is a legitimate issue with your card, they will be able to deal with it and you won't have to worry about any phishing going on.

Of course, so would a fraudster. The question isn't whether it's right to expect to be asked personal information. It's that the consumer needs to confirm that it's really his bank on the other end of the line.I received a message from Chase's fraud dept asking to call 800-955-9060 back. Since I didn't recognize the number, I called the number on the back of my card. It automatically forwarded me to the automated fraud detection system. So the incoming call was legit, but asking me to call a non-standard number made it look shady.

Got a call from a person claiming to be from Chase's fraud department (I had applied for a card the day before and used it to make a large purchase online). The person asked for information regarding other banks I use which raised red flags so I told them I wasn't comfortable giving information like that to someone who'd called me. The person gave me 800-955-9060 as the number for me to call (which, I've got to say, if I didn't trust the person calling I wouldn't call the number they gave me, right?) Since this site was undecided as to the legitimacy of the number, I decided to try and contact the fraud department via other means to see if they really wanted to talk to me.Since I didn't have the card yet I tracked down the number for customer service who transferred me to the fraud department. They did wish to speak to me regarding the purchase the day before and confirmed that the number was legitimate.Like the others have said...the number IS legitimate but don't call it. Call the number on your card, and you'll know you're safe.

Received voicemail message on my work number regarding possible fraud on my Credit Card and left this number to call back. (Also had a message on my home phone which I retrieved later.)To be safe, I called the number on the back of my CC instead. After inputting my CC number at the bank's site, it immediately directed me to the Fraud dept. There was definitely fraudulent activity on my account and they have canceled my CC & reissued a new one.With the ability of Caller ID to be spoofed these days, I would suggest anyone getting such calls to go through the number on the back of their CC rather than any number left in a message.

i thought the message telling me to call a number other than the number on my credit card seemed wrong. so i called the chase # on my card, and it turns out they put a hold on my card after they declined a perfectly legitimate charge. they said they did this because new york state (where i live) is apparently having an identity theft epidemic. well, that's what the woman i spoke with said. to be honest it sounded like a sales call for chase's identity theft protection service, which toward the end of the call was pitched to me -- for only $7 a month.it seems strange that they're arbitrarily declining purchases, and it's strange as well that they chose to decline a purchase with a company i've done business with on a regular basis for well over 10 years.this was a routine charge placed on my card by an internet service provider, so i didn't have to deal with any embarrassment of having something like an in-person grocery store or restaurant purchase declined.

The caller from this number would not talk to anyone but the AARP Visa card holder, who was not home at the time. They left the number 800-955-9060 as number to call. When they answer that number they say "Fraud Alert, Please enter your full account number". No way am I entering a full credit card number on the phone. No reliable credit card fraud alert will ask for anything except the last 4-digits on the account.I checked e-mail and there was no e-mail alert form AARP Visa (which i would have received it it was a valid fraud alert.

I received a call today asking me to call 1-800-955-9060, and stupid me, I called them back. They didn't ask for my SSN, but they asked to me verify previous addresses, what car I had in the past, the first 8 digit of my other credit cards. I felt real stupid afterwards for doing this, and I called Chase customer service as listed on the Chase.com website, and they said that their fraud department DID NOT RECOGNIZE 1-800-955-9060. So, be careful! Right now, I'll take whatever measure I can to protect myself and file a fraud alert.