877-253-8964 / 8772538964

From my bank's website:Date10/31/2014 04:45:14PM CDTSubjectFraudulent Calls From First BankIf you receive an automated call from First Bank regarding fraudulent transactions on your account, this is a scam. We have received several calls from members stating that the number they are receiving the call from is 855-663-8674 and they are asked to input their debit card number. X will never ask you to provide your card number or PIN when contacting you. If you receive a call like this, simply hang up and do not provide any of your information.If you have any concerns on your account, or receive a call that you are unsure of, please do not hesitate to contact us for assistance.

And yes, I know the number is not the same but I don't have any suspicious transactions--the only suspicious thing was the phone call!

I TOTALLY AGREE WITH YOU and thank you for providing further information so anyone who is unaware of the current scams can get themselves educated. EEEEK, your NIGERIA thing reminds me of the commercial for some card where the woman asks her husband if she was in London because her card was there at that moment (well, being used there). That's what this is all about PROTECTING YOU!! :)

Received call this morning. Attempted call back but needed a case number. Waited for an attendant but call disconnected on their end.

I was sure this call was a scam because they left an automated message saying, "This is "your financial institution" rather than giving the actual name of the credit union I use. The message said there was suspicious activity on my card and to call them back. I was prepared for it to be a phishing scam where they would try to get my full cc#, expiration date, etc. under the guise of "verifying who I am." So prior to calling them, I looked at my transaction history for that account and I actually found an unauthorized charge for over $300 from like three weeks ago that I never would have even noticed (yeah, I admit it, I'm awful about stuff like this). I tried calling my credit union directly but their call center is only open Mon.-Fri.So I called the number from the message. They didn't try to phish my full CC # or any other info other than to verify the last 4 of my SSN. They then asked me to verify a bunch of recent transactions. A few were mine, but there were some huge ones that weren't, which had been declined. One from walmart.com and several from other places I had never heard of. So they put a hold on the card and told me to call my credit union on Monday to tell them I need a new card, and also to let them know about the unauthorized $300 charge from several weeks ago.So yeah, it's more fun to catch a scammer, but unfortunately, this call was legit.

Doug.... that's EXACTLY what I thought... what you said about the number not coming up as what it really is or as "unknown." USUALLY I AM THE MOST SKEPTICAL person on the planet and after I spoke with the woman who helped me told her I'd be labeling their number and that I'd take it off the "BLOCK LIST." She told me to write the number down for record because if I do have an issue like I did on a Sunday (bank can't help me) they might be able to assist. Clever woman!!

Definitely call them back. I had to wait on hold for over 5 minutes, but they eventually picked up.

I received a call from this number. The automated system had my full name and last four of my card # but did not say bank name, instead it said financial institution. The automated system said if I was (my name) me press one, I did. It then asked me to put in my zip code. I was suspicious, so I pressed 0 for operator instead.I was going to find out what they said without giving any information and then call my bank directly using a number I have on file. I was on hold for seven minutes, and then was told by the system that the wait was too long and to call the number on the back of my card. I called the number on the back of my card and they DID have a case on file for suspicious activity.

Looks like the shills are out in drones today. Give it up fools. Nobody is falling for this scam.

Enough 'he said-she said'. If you get a call from your bank and there is a problem - call the bank - using a number you got from a statement, phone book, or back of a credit card. NEVER call back a number given to you in an email, fax, text, or voice mail. NEVER give out personal information on a call you did not make, with a number you did not get. Crooks do post on this site you know? Someone posts 'Oh yeah, for sure, it's real', doesn't make it so. Due Diligence!