180-060-9385 / 1800609385

Just got an email confirming my refund with a receipt confirmation. My bank said it should take no longer then 72hrs for the money to arrive in my account. So, once I see the funds credited back into my account then its a done deal and I'll believe it. Upon which I will confirm here.

They refunded mine, but it took 5 months and heaps of aggravation.

Initial call from a recording telling me I had been selected for a free holiday, press 9 to find out more. The person I was connected offered me an 11 day holiday in Florida costing GBP398 for four people, excluding transport costs. I had to pay immediately, but was promised money back if not satisfied. She said they had got my number as a referral from someone who stayed in their resort. She also referred me to a website, which did exist:www.tropicalgrandvacations.info/ukThis mentioned the Resort in Orlando "Calypso Cay Resort". I have since searched for it on the net and it does exist and got mixed reviews on tripadvisor.com but most hits were sites associating it with telemarketing scams. I didn't go for it. I did a 1471 afterwards but the number was not available. This may not be sinister as they said they were calling from Florida.

Just been called from Tropical Grand Vacations, stupidly I pressed Number 9 to accept a holiday that I had won?! An amercian man by the name of David Seers told me I had won a holiday, blah blah, I asked him what the catch was to be told none, if I had access to the internet he would direct me to their site. I typed in the address given, luckily there was a post explaining that this was a telephone scam and he immediately put the phone down. I have just phoned BT to report it, but unfortunatley because I pressed 9 to accept the call I will be charged and they don't know how much yet? Thankfully I had access to the internet, before I had given any details or been conned into a payment, and I know now never to press a number to accept a call again.

phone number was 1800638753Caller asked for credit card number and payment for ~$600 for holiday to florida - this amount and another ~$800 was immediately taken out - not answering their number nowReported to fraud section of our bankchecked this website and discoverd it was a scam

Confirmation Number: ST021109104.I have been trying to contact 'Tropical Grand Vacations' since February as I have not received the holiday package through the mail as I was promised. I phone the Uk number which is dead, the USA number asks me to call back, then cuts me off and the other numbers for Aus.and Ireland are not recognised. I have sent numerous emails to confirmation5@tropicalgrandvacations.com also to reservations@tropicalgrandvacations.com and have not received a single reply. There is obviously something very fishy with all this. I would love you to prove me wrong and contact me and lets see if I can actually salvage a holiday from this shambles.W. Sharrock.wendysharrock@talktalk.net

Confirmation Number: ST021109104Ok prove your for real. Call me!!!!!!!!!!!!00447918183485.If your as legitimate as you say why can I not get through on any of the phone numbers offered or email addresses. As mentioned in my previous message that I have been trying for 4 months. Not spoke to anyone or received a reply to my numerous emails. Please explain. Redeem yourself!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!111

Its amazing as I read through all the bloggs about people not being able to contact you. You still give out the same useless phone numbers and email address. I have tried and tried and tried to call on these numbers and email details and not once in four months have I received a reply. What does that say about your company. W. Sharrock

How did you actually manage to get to speak to these guys. I can't get through at all. All the nembers except the US one are dead and the US just tells you to call back as the lines are busy.

if you want your money back call on this number 412-8505 one of the owners wife number wohoo