315-724-4022 / 3157244022

Yea, the number may be correct, but if you miss the call and it is outside of business hours (M-F 8-5, Sat 9-1) you will not be able to do anything until the next day....I am in Houston, and last night, after shopping for clothes and shoes for my son's upcoming wedding and for the bridal shower, found my card to be declined when paying for dinner...good thing I don't just have BOA cards! When I called the number on the back of the card, my only option to speak to a representative, would be if my card was lost or stolen, to have my account frozen. Otherwise, I would have to wait until Monday to fix my situation. I hate it when they babysit my cards, and think I never travel...I travel all the time! and when they see charges outside of my home area, they make an automated call and when it is not answered, they freeze my card just the same. You can't win with BOA...What kind of a bank has B.O. in it's name, anyway?

I received a call and a text from this number. Not sure if it's the real deal. They gave me a number to tell the people when I call back. Also gave me a deadline. I don't know if it's a scam or not. Any thoughts?

This is a legit number. I am a new BOA customer and I was making some rather larger purchases and my account was flagged. I called the number back and it was BOA fraud unit. They wanted to confirm that these purchases were vlid then they nfreezed my account. It was a pin but it is better than someone else spending your money and then you have to jump through a lot more hoopes to get it back!!!

This number called me this afternoon, I didn't answer but they left an automated message. The automated message claims to be from Bank of America saying debit cards used at certain stores have been compromised, they are sending replacement cards, any questions contact BoA at the number on the back of the card. Nothing about calling anyone back, no reply information was left in the message. Watching mail to see if this is on the level.

I received a call from this number this morning. They left a message for someone other than myself. I am currently on the phone with BOA. They said that they WILL NOT CALL YOU to report suspicious activity- they'll put a hold on your card and wait for you to call them, which is EXACTLY what has been done in the past when they've seen suspicious activity. This is not one of their numbers, and there is no suspicious activity on my account.DO NOT GIVE THESE PEOPLE YOUR INFORMATION. THIS IS A SCAM!!!

Received a call from this number last week to inform me that there was a "mass compromise" with my card number. I called 1 800 432 1000 to confirm that BofA data had been compromised and they were cancelling my card and issuing me a new one. The continuing calls keep coming because I have not activated my new card yet and they want to make sure that the card has not been lost or stolen in transit to my house. This is NOT a scam scenario in my case but am always leery about others with shady experiences, especially if they do NOT have a BofA card or account.

You are obviously part of this scam. First of all, BOA has one of the best fraud departments out there. When you report fraudulent charges to them, they immediately place the EXACT amount of the fraudulent charges back into your account. They send you the fraud paperwork next. Pending the outcome of their investigation, they will let you keep the money they've given you or will take it back (if it is not a legitimate fraud). So there's really no "jumping through hoops" as you say.BOA never asks for your pin number. There are two other types of passwords they verify with you, but nobody could use these passwords to get money out of your account, i.e., they are NOT your PIN number. Seriously, why would a bank ask you for your account number? They already have that information!!!

This is a call from Bank of America. My debit card was stated to be compromised, and a new one was being mailed out. Spoke with Bank of America directly and they confirmed this information. The voicemail did not leave a number to call back--did not seem like a scam at all.

seriously? anyone who goes to the BOA website can easily see that there is not specific contact info for their "fraud department". Not only that, you idiot, all of their contact numbers are toll free. They don't have Syracuse, NY contact numbers, mainly because there are no departments within BOA that work out of Syracuse.All I have to say is kharma is a b*tch. You are obviously part of this scam, and your deeds will come back to you.

I just got a call from B of A and they left a voicemail saying that there was a security breach with one of their merchants and should be receiving a new card in mail...if not received to call the 800# in back of card.