513-398-5221 / 5133985221

I just received a call from this number, 513-398-5221. The lady I talked to did not inform me see was calling from Macy's. I just found that out on this website. But what she did do was specifically ask for an individual by name. So obviously someone that is not authorized to use my number gave it to Macy's.For the woman above who is treating legal remedies, someone maybe trying to use your identity at Macy's and it might be in your best interest to do a check with the store before throwing a tantrum over a phone call.

Received missed 6 calls from+1 (513) 398-5221 Mason, OH, no messsges leftI do NOT answer unknown calls or return calls to unidentifiable numbers! If important why not leave a message?

do you work for macy's? No one EVER gives back overpayments unless they are specifically asked for.

I am a fraud analyst from macys.com. if you are receiving a phone call it is from: 513-398-5221 this is our mccs-hq in mason ohio and you are speaking with a consumer protections agent trying to verify your purchase to ensure the person who placed the order is the card holder and that the order wasn't placed fraudulently. So please answer and call us back so we can complete verification and process your order. Also if you could give us less attitude when we call that would be great, we are trying to protect you Thanks!

I received a call from this number on my cell phone. I did not answer it as I did not recognize the number. Immediately after, I received a call on my work phone. It was Macy's confirming my order and the shipping address (my office) because it included a jewelry purchase. I was glad to see they check even though the jewelry was only $35!

They called to confirm I placed an order. I had just changed address as well. Guess fraud department.

This number is for Macys Credit and Customer Service in Mason, Ohio. It could be a customer service issue, delivery or collections. If you are past due, they call you. Sometimes people give the wrong phone number on their account and sometimes people move and forget to change their phone number.

Received a call from this number after placing an order with bloomingdales.com, didn't recognize the number so I didn't answer, and was then confused why it said macy's when I called the number back. I called bloomingdale's directly and they informed me my order was cancelled because I didn't pick up the phone when a strange number from Ohio dialed me. I had to replace the order with bloomingdale's over the phone. Talk about some [***] customer service, maybe wait more than a couple minutes for someone to try to call in to verify their order before cancelling it?

I received a call from this number, 513-398-5221 at 7:40am on a Saturday morning!! The lady on the other end asked for Delia. I advised her that she has an incorrect number and then asked her if she knew what time it was...her reply..uhhh 8:00? I stated no, it is 7:40am in California!! Her reply was oh, I did not know I was calling California. These people should not be calling at 7:40am on a Saturday morning for any reason!! If they are calling regarding collections, it is not legal and if they are calling regarding an order, it is rude. I do not have a Macy's card and never will have a Macy's card. I read yesterday that Macy's may be forced to file bankruptcy by the end of this year and I can understand why, they really need to train their employees on proper phone etiquette.

It is Macy's Fraud Protection Department. I placed an order online around 45 minutes ago and then received a call from this number. They were verifying the order placed online at Macys.com