800-331-0500 / 8003310500

Scamblocked

Scam caller left a message that my cellular number was suspended.

1-800-331-0500 is the nationwide toll free number for AT&T wireless customer service. If you receive a call from this number, it's usually one of 3 things. 1, a dunning call. 2, a miss-dial. 3, a sales call. Finding it on your direct bill communication downloads section of your bill doesn't mean that AT&T is sending you that stuff, it means that AT&T is the point of contact for billing questions. If you find you have direct bill charges from bid4prizes, motricity, flycell, or anything else you don't recognize, you can call that number to speak to an AT&T representative, or go to www.wireless.att.com/directbill. Tell the representative that you want to dispute those charges and add a purchase blocker. Blocking text messaging or internet will not prevent these charges, but a purchase blocker will force any 3rd party vendor who wants to place a charge on your bill to provide your pin number. This is so you can still buy ringtones and services you want without getting this other stuff. There is no charge for the purchase blocker, and you can add it from "My Account" on www.wireless.att.com or through Media Net on your handset. Please be aware that disputes of this type are handled as charge backs to the charging company, and are not refunded in real time. Usually you will see the credit on your next bill, if there is enough time between when you dispute and when that bill cuts.

This was very helpful. They even gave you a way to get it stopped. I did it and rec'd a text saying they would stop so...fingers crossed. I am not made of money and 9.99 a month for something I don't use is such a waste.

my last cingular bill showed a charge for $19.99 for a purchase my using my daughters cell phone. I called AT&T and the service rep told me that she had to have clicked on something while browsing and automatically subscribed to some kind of service. She removed the subscription but it will take approx. 3 billing cycles for the credit to show up.

To stop these text call 1-800-861-4714. I was being charged $9.99 a month and didn't even know who this company was. Att tried to stop it for me but was unable to.

I too was getting charged $9.99 for something I had never used. I called the rep, a very nice and competent young lady by the way, and she calmed me down. She will have the charge removed and will put a block on my account so that this does not happen again.I guess that we have to be constantly vigilant. I wonder how many people will just pay, and continue paying. This kind of thing should be illegal.

This is the main customer service number for AT&T Mobility(cell phones).Third party companies use this number as a way of "hiding" from people and not having to deal with angry customers. They just let AT&T handle everything so that nobody ever knows who it is that is charging them money. The only messages you will ever get from AT&T are FREE messages that will tell you that your bill is due, welcome you to your new phone, or that you are eligible for some kind of offer.On another note, if you ever see an advertisement to get free ringtones or such and you accept them, 99% will subscribe you to a monthly charge. Also, I have had friends pull a prank on me(a very expensive one) and put in my number to a subscription service. I have also seen people put in fake numbers and not think anything about it.

I have the same charges and after reading several sites related to bid4prizes3 and signing up for a photobucket account awhile back...so I decided to run a test account on photobucket to see if bid4prizes is connected and here is the verdict: right before you finalize by hitting the send/submit button ( I didn't finalize )Of course, all this below is in a smaller font size!By clicking on 'I accept' below you are agreeing to theTerms of Service and the Privacy Policy. "check box" Yes! I want a chance to win a Canon EOS 40D or$10,000 in cash from Bid4PrizesTM. Play Bid4PrizesTM for the optional premium services of just $9.99/mo or for no cost at www.b4p.com. I have read and agree to the Terms & Conditions, Privacy Policy, Arcade Rules and Auction Rules. Plus I agree to receive mobile marketing materials relating to the promotion from Bid4PrizesTM.

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