800-892-2253 / 8008922253

I received a return call from a Time Warner representative that said he could lower my bill after I had called earlier and complained that my bill had gone up so much that I could no longer afford it. He put me on hold and I finally disconnected after listening to weird music for 10 minutes. Time Warner has always been a pain in the [***] when it comes to customer service (Where is it? India?) and I'm tired of being flooded with their offers via mail & TV commercials.

I called Time Warner to report a problem with my cable, and I set up an appointment for their tech to come the next day. Within 15 minutes this number called me twice. I guess they know I'm home so they thought they'd try to sell me something. I didn't answer.

This was a valid message for me today. I have an appointment with a time warner tech today and it was calling to verify the time and details. NOT a scam.

I have gotten countless calls from this number and everytime it is the same it is a hangup call I have called it back and asked to be removed from their calling list only to have my call dropped during one of the many transfers it takes to attempt speaking to a representive please lose my number and stop calling me all hours of the day and night!

It absolutely is Time Warner. They called me today from this number, it's an automated voice confirming that my service technician was coming and the details of what was supposed to happen.

Its an automated customer service survey about your recent experience with time warner

Exactly! They called me today to confirm my service appointment.

i have recieved calls from this number several times in the past week. I called it back and it was Time Warner cable... i'm going to call back and say if they don't stop calling, I will switch to Dish.

CONFORMATION FOR A SCHEDULED INSTALLATION. LEGIT.

I used to work at time warner cable....and I just got a new hd dvr box at the office about 2 hours ago, and teh calls started. I had a feeling that it was a survey about my experience, but then I called someone who still works there, and found out I was correct. Apparently, any time you change out equipment or services, you are automatically put into a pool with others and randomly chosen to answer the questions asked. I know that when I worked there, there was talk of this happening, and alot of the c/s reps where not at all pleased, since they knew customers would be very unhappy. Glad to see Time Warner listens to their employees!!!