877-501-9923 / 8775019923

Scam. Indicated it was an important call regarding my current credit card account. Caller ID showed a local number for my area, which was bogus.

call me several times

keep getting automated messages on our voicemail leaving this phone number, but never a name or what the purpose of the call is.

Debt CollectionProfessional Account Management, LLC633 W. Wisconsin Ave.Suite 1600Milwaukee, WI 53203877-501-9923They have no business calling me. I am on the do not call list.

Wrong--you cannot stop the calls. These people are extremely shady do not abide by the fair debt collections act. I send them dispute letters telling them to stop calling and they ignore them. They just send me letters saying they haven't gotten my letters. This has been going on for a long time now. Basically it's an extortion racket posing as a legitimate company. Most likely they are paying off the authorities in Wisconsin who are supposed to be regulating them.

These robo-calls come regularly. I hit the "1" button when requested, which is supposed to connect me to someone. It never does. So I hang up. On previous occasions I have dialed the 877-501-9923 number, but it was busy. Finally, today, I called the 877-501-9923 number and after much waiting and button pushing, I reached "Tracy" at the company. She does not listen to me, but does tell me what the $60 collection they are trying to make is. Fine. It's a parking ticket I thought was paid. I will dispute or pay it, now that I finally know. But when I say "do not call me again", she says OK, but we will continue seeking collection, and your credit rating will be affected. I say hold on, how can you do that when it's so hard for me to actually respond to you, given that you offer no name, purpose, or mailing address, oand that the proferred methods of connecting by phone are either fraudulent (the "press one" option) or highly inconvenient (who wants to keep trying to reach some anonymous robo-caller when the line is busy or no one answers half the time?).Anyway, she won't listen tome or answer questions so I move up the line. Tracy makes me wait to be connected to supervisor Sabrina Zamora, who is "not available." I leave a voice message demanding that they identify who they are and what they are calling about when they call, since that is information I believe a telephone call recipenet deserves. The fact that they make it so likely that no connection ever gets made likely means people are having their credit ratings destroyed without ever finding out why or being given a fair opportunity to find out what they owe, or to whom. This has got to be against the law, and if it isn't Wisconsin lawmakers and/or -enforcers are falling down on the job. Thanks to thsoe who have posted info on how to deal with these types of things I am way too busy for such diversions, generally, but when I get some time, i will follow up in some of them. Thanks for the space to vent here.

877-501-9923 is to a collection agency called Professional Account Management also known as Duncan Solutions Incorporated. They are in Milwaukee, WI at the intersection of 6th Street and West Wisconsin Avenue in downtown Milwaukee. Their local Milwaukee phone # is 414-931-6662 or 414-831-1881. The handle collections for city of Milwaukee parking tickets as well as other cities across the country like the city of Alexandria, VA. They also handle collection for overdrafted checking accounts with such places like TCF National Bank and Associated Bank. More and more collection agencies are starting to use those automated messages since a computer can call more phone #'s than a real human being. It is a shame however how many wrong #'s collection agencies have in their system. To have your name and phone # put on a do not call list, you must send in a written letter of dispute to the collection agency and specifically say "cease and desist" to your given phone # and you must list that number. Per Fair Debt Collection Practices Act (FDCPA), a collection agency must stop calling you if you put a letter in the mail stating such. Most parking tickets CAN NOT be put on a credit report. It sounds like the collection agency rep. was lying to you. I worked for this company for three years and I know that Milwaukee parking tickets can not be reported on credit bureaus. You have the right to report that agency for lying to you. Contact the Federal Trade Commission.

What a scam operation. I was so tired of getting these automated voicemails on my answering machine that I finally actually called the number. When I went through the automated prompts, I found out that it was supposedly a debt of $5! I went through the automated menu to get to a "live" operator. I asked to know more about the debt that they were calling me on and the operator (lord, she had such an attitude and was immediately rude) said:Operator: We sent you a letter on 4/8. Me: I don't remember getting a letter about any outstanding debt. Operator: It's a parking ticket that you didn't pay.Me: I haven't gotten a parking ticket in ages. What location? O: DC (notice that she's only giving out details if I ask them)Me: I'd like to not be called anymore about this. I want everything to come in writing. Please tell me how I can make that happen. O: You can pay the debt. Me: But I want to see something in writing. I'm not going to pay over the phone. O: (total attitude) I don't want you to pay over the phone. But, you need to pay your debt. Me: We're going in circles. I have two requests; one, that you don't call me on the phone and two, that you send me the details in writing. O: (getting ruder by the minute) We DID send you a letter. Did you not get it? Did you not see it? Me: No. O: It was an outstanding ticket on tag # XXXX on a Toyota. Me: A Toyota???O: Yes. Me: (laughing) Hah! I haven't driven a Toyota in over 12 years. Are you seriously trying to collect $5 on a debt that is over 7 years old? You can't! And this is not going to impact my credit rating what so ever. What a scam. O: Oh, screw you (seriously, she said that!). It's only $5 anyway. And then she hung up on me! Don't give these guys a dime of your money. These are scam artists who buy old collections that cities have written off and are now trying strong arm tactics to get some money out of you. Know your rights. Parking tickets won't show up on your credit report. Ever. Don't let them think that they will.

They're a collection agency affiliated w/ DUNCAN PARKING METERS of Wisconsin, which the City of Chicago does regular business with.They've left me many (daytime) identical pre-recorded messages to my home (land-line) phone, deep male voice saying "it's important that we contact you".NEVER EVER CALL THEM! COMMON SENSE SHOULD TELL YOU NO GOOD WILL COME OF IT.My driving & parking record's clean--you'd have to go as far back as the '80s (when Cook County was handling these citations instead of CofC) to unearth an unpaid parking ticket, and even then I'm skeptical. Back in the days of the county jurisdiction, you could go to court (321 N. LaSalle) to contest your parking ticket, your case may've been (randomly) dismissed (or the officer didn't show) BUT--you walked away happy AND without any written proof of the disposition. So if things didn't get recorded correctly by the county, youi'd now be SOL. That's how these ancient matters started.

Thank you so much for posting this! My husband just started getting these voicemails on his cell phone and I almost called them to see what it was all about. After reading this, I won't cal them! Neither of us even owe any money on our credit reports anyways. Thank you so much for letting people know your experience!!!Angie