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| Area code: | 916 |
| Prefix: | 631 |
| Country: | United States |
| State: | California |
| City: | Sacramento |
| Company: | Pacific Bell |
| Usage: | Landline |
| Time zone: | Pacific |
Leave a comment about 9166317085:
**Update** It just gets nuttier by the day! Yesterday, I received two calls within a 3 minute period. The first time a message was left. Then the rep. immediately called back and left 'on hold' music for my voice mail to listen to. Just called again this morning. HERE'S THE KICKER! They haven't processed the payment I JUST MADE A DAY AGO!!!!!!!!!!!!!!!!!!!!!!!!!!! I'm still waiting for it to clear the bank and they're already calling to ask for more money.
Pripit2004, you can get on a payment plan. They're lying. They want to get you to pay everything all at once. Be careful because they will start asking if you can take out loans or borrow the money from other people.
August 4, 2011 **Update** to August 8, 2011 **. August 4, I received a call and was told that my payment did not go through and was returned as being "fraudulent." Odd...that would be the first word I thought of. I had been waiting since July 31st for the money to come through with no luck. I asked to just pay $50.00 and was told, "no." However, a few moments later we haggled to $80.00. Then, $50 was acceptable. No sooner than we agreed to this amount, I heard the sound of keys clicking and then an "oh ohhh" from the rep's side. I was put on hold immediately. I rushed to my computer and signed onto my online banking account. Yes friends, $100 was taken out. Just like before (see my past updates). I was told that it was immediately reversed. Given my past relationship with this company once taking $200 instead of $100, I said, "and it's going to take 9 days to be returned right?" After hanging up, I immediately called my bank who released the funds. Well, that was on Thursday. Friday rolls around and the $100.00 (that was supposed to be returned, remember) was taken out again. Same procedure; call my bank, funds released, called States Recovery to tell them if they put it through again a complaint from the bank would be filed. Once again, the bank was at fault. "We didn't put it through"...and then moments later, "it was reversed"...followed up with, "it comes back fraudulent." My bank is laughing at the accusations, meanwhile, because I have used my debit card moment before telling States Recovery to take out $50.00 and the two businesses took the money out of my account. Hmmm, they have no problems with my card being 'fraudulent' nor does the bank have any record of my calling in to report the card as being lost or stolen. No odd activity...hmmmm.Today is Saturday. Can you see where this is going? Yes. Another $100 taken out. My bank has the times and dates that each one has come through totaling $300.00. I now have to go into the bank on Monday to recover the $35.00x3 times returned check fees and file a complaint. I called States Recovery and told them I would be filing a complaint, as mentioned on Thursday. I was deterred from filing it by having another call between them and my bank. "We're using very old computers", said the rep. "Commodore 64's?", I replied. So, with this being said, I simply wanted $50 taken out. The rep has admitted it was her fault in not going in the system and changing it. However, I...the consumer who has been paying on time, has to once again pay for my diligence in trying to settle an account. Therefore, I will be paying online, either through my bank or on their website. Yes, you can pay on their website. When I brought this up today, you would have thought I had stumbled upon a secret. (Once again, see my prior updates of not ever being told about this service except from my own research). I never thought it would be this difficult to simply give someone my money and continue on with my life. However, States Recover has become more of a stalking ex that eventually, if these practices continue, will flush down the metal sewers along with other companies that take the struggling citizen as a joke.
1st there is not need to yell at another person on here. 2nd I receive these calls and when I answer I can not always write down a number. They are calling me about something that happened over 10 years ago and was filed on bankrupcy neither do I have to pay!!! Be nice and your point will be received.
Yes I get calls from this number all the time and they always are silence when i answer but when i went to call back they answered and talked to me and it was for my husband not me so i told them he is not here and i can help them and take care of it if they would talk to me but they didnt do it. They said the state laws wont let me talk to me about it. Well they asked if he still worked at a company he used to work at and i said no but they asked me where he does now and i didnt tell them. I just hung up lol.
I am tired of getting this call numerous times a day. They state your name and say if this not you press 0 or if this you please stay on the line and your call will be answered.