541-322-4132 / 5413224132

wrong.

I've never had a negative experience with BMW service. I think this is just your typical run of the mill post-service survey that everyone does these days after you take your car in.It was like a 3 minute call, if that. No biggie. I like my BMW dealership and my service guy is great. I'll do what I can to give him kudos.

hello everyone im one of those people who bother you, your secretaries, your family members and your house keepers. we can't leave a message whether it is your cell phone or your voice mail. when we call plese just say "give them all" 5's or 4's or 1's 5 is the highest rating you can give your dealership we dont care what you pick and we will ask you if you have anything else to add you say "no" and we say thank you for your time and have a good day,that is it. Or ask specifically to have all your numbers "RESTRICTED" and dont get mad if we just try to verify all the numbers that you yourself have supplied to the dealer or we would not have them. If you would just answer instead of blowing us off we wouldnt have to continue to call. Has anyone out there done this survey and had a complaint and the situation improved afterwards????? what about all of you that have obviously given us a false number and then we have to harass people who dont even own a bmw because of you being a chicken to say please i dont want to be on your call list anymore.

I'm one of the callers and all I have to say is I understand where both parties are comming from. I would not want to be bothered at work and at home about this but at the same time being one of these callers I ahve to say it really is honestly my job. And Imay be one of the few thatactually give a crap if I'm bothering a customer. I tak eit personal when you guys yell at me or my co-workers and call me a c*nt for no good reason at all. I always get called names and told "YOU'VE CALLED ME LIKE A HUNDRED TIMES!!!" "GO TO HELL [***] I'M NOT ANSWRRING ANYTHING" I've even been told that the customer would bomb my house and tried getting my information. It's uncalled for the way some of you treat us. And yeah some of us are peices of crap. I know I siut next to one that's always purposfully hanging up and being rude but I am not and alot of us are not. The bad people get weeded out becasue it's NOT tolerated at our company. We want to give good quality service and get on a one on one basis with customers and UNDERSTAND what they are going through. I know if I hear someones tone is off I double check to make sure if they want to do it. There's no pressure. And honestly without us who would oyu complain to? The dlr quite litterally THROW AWAY YOUR COMPLAINTS SO THEY DO NOT GET INTOP TROUBLE!!!!!!!!!!!!And when you do go to direct BMWNA the dealer denies everything but they believe what we say and we can do it annomynously if you really wanna dish the dirt. As I'm sure some of you know they even BULYY u guys into giving them perfect scores for a crappy job and sometimes even trash your next service for bad ratings.That is where we come in. We get the honesty and let BMWNA KNOW WHAT IS REALLY GOING ON and things do change!!! Maybe not right away but it does change. There has been entire dealershipos that have FIRED their employees becasue ONE customer stood up and said what was happening and now I never hear anything bad about them since they got all new employees. We aren't trying to hurt you guys really. We want to help and I am very sorry that it bothers you so bad that an entire company is dedicated to trying make you life better when you go to take care of you vehicles. Try to understand where we are comming from too. Like I said there are crappy people where we work too but that does not mean you ahve to put us all in the sh*tter.Caller: TRGBTW we were bought out by a previous company that is why caller ID is different. sorry bout that.

Thank you Chris. It's peoplelike you that make our job so much more easier!!! :)

yes u can call us back....the number is the sameas what you are complaining about nitwit!!!!!

yeah we have turds like that that do that then they get fired. sorry bout that.

what are you meantally retarded?????!!!!!IT IS A SCRIPT DUMB [***]!!!!!!

This number called and I don't own a BMW! They asked if I would take a survey.

I HATE THESE PEOPLE. I am reporting them in 6 days when my number in do not call registry turns 31 days old!I own a CPO BMW and still hate this ISKY company. I am going to complain to my dealer too! I hope they call in 7 days, I want some of their money.