Read comments about 800-331-0500
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Area code: | 800 |
Prefix: | 331 |
Usage: | Toll Free |
Leave a comment about 8003310500:
I just spoke with an AT&T customer service rep for about 20 minutes (considering my billing rate is $150 an hour, I'm not very happy) to correct this problem. The AT&T number (800-331-0500) is a billing service number for AT&T. It is apparently not associated with Motricity. The rep told me "someone" either called or responded to a text for this subscription service. He did a quick (3 minute) investigation and said it was subscribed to on September 3rd. After a quick review of my own detailed bill, I assured the rep that my bill did not show any such call or text. The rep refunded the amount of all the charges and cancelled the subscription. By the way, the AT&T rep was very nice and cooperative and it somewhat changed my views on how AT&T does business. I hope this helps.
I have an old cellular TracFone and I don’t answer unknown numbers. Someone called today at 12:12 PM, I didn’t recognize the number so I didn't answer it. They did not leave a message. . I hope these scammers are not really expecting me to call them back!
Robo recording said my AT&T phone plan was deactivated because I didn't pay the bill. Interesting, because I don't have an AT&T phone or plan.
Hmmm... Go figure, I had some charges from the same company Motricity and the bill reads Bid4prizes3... I remember getting a text from some screwed up company and my husband said he will take care of it and replied stop in the subject line. My phone doesn't show anything where we got the text or where we sent stop back. This is very annoying and I called last month and I was suppose to get a credit and never did then I see another freakin charged and was pissed. She said she didn't see where the credit was issued last month but can only give me a one time curtious credit. THis crap is for the birds!!! You can put a purchase blocker on any line and that's what I had to do today cause last month I took the texting off and that didn't work...
I had the same problem!Bid4Prizes3 charged me for $9.99 and MStyle charged me for $14.99.They both had the same merchant contact, so I'm sure they are the same scamming company.I just hang up on the phone with AT&T(Cingular) and you know what? They gave me a credit for this.If you notice this fradulant transaction on your phone bill, contact your phone company immediately. Sending a "STOP" text will actually stop the subscription, but they will still charge you. Just contact phone company and go from there.
I too have just noticed on my current bill that I was charged $9.99. I never even got a text or call from this company but according to AT&T they said I did. I am on a family plan with a friend. He called AT&T and they would not reverse the charge. The 9.99 charge was linked to my number. After I noticed this I immediately did some research on this matter and to my surprise I noticed that there were a bunch of AT&T customers discussing the same issue. A relief... but it makes me uneasy considering all you have to do is enter ANY phone number and that number will be charged!? An ex or a pissed off person who has your number could enter it in and you wouldn't know it for some time. I'm going to call my local news station to inform them of this matter. I do not know who is at fault AT&T or this "Bid4Prizes3" company. I think it's pretty sad that there isn't any laws that would prevent this type of shyt from happening.
Me again - I just called the "Bid4Prizes3" customer service number. I asked them if you can just input any number and if the charging just begins. The customer rep. said "no. they send out a confirmation number" implying that you must be the owner of the phone and must accept the charges. First, I know thats a lie cause who would do that? and second, I never received a text or a confirmation number, nor did I initially sign up for this BS service. I will keep updating when more becomes clear. As it sits... they said they stopped it but who knows?
I keep getting text messages from bid4prizes3 and I am being charged 10.47 every month and I do not read the text messages. Is there any way that I can get them to stop sending me these messages. helen ford
Called the Bid4Prizes3 customer service and they have the dumbest and rudest people working there. One rep told me I had to input my number online, and then I would've received a confirmation number as a text, and then I would have had to reply to start the service. I said I've NEVER done that, and she told me "You did, you probably just forgot." She was extremeley rude and mumbled into the phone. So I just asked her to cancel the service. Then I spoke to another rep, and she told me that I signed up for a Photobucket account, which I don't even HAVE! Each rep told me I needed to text to confirm, that's the only way the service can start. But that is complete BS because I've never received any text from them. I think they charge you regardless of whether you confirm or not. I agree with Chris from above - I think you can enter in anyone's number, and they can start charging. OR, anyone can enter in your number. Unfortunately, I didn't catch this 9.99 charge on my phone until this month. And apparently they started charging me starting 6 months ago. Since I stupidly didn't catch it, I have been paying these [***] for 6 months!!! I called AT&T and they were so nice about it. They were able to refund me 3 months, but couldn't go farther back than 3 months. One ATT rep told me this happens a lot (uhhh then can't someone FIX IT??), and one way to stop it is to block your internet service on your phone. Since I don't use the internet, I blocked the service. I'm not sure if this will help, but I figured since I cancelled both with Bid4Prizes3 AND ATT, something must work. If not, I'm going to be so pissed.