800-824-9289 / 8008249289

This is a legitimate number for the American Express fraud department. My husband was convinced it was a phishing scam, so I almost didn't call. After receiving several emails about bogus charges, I decided it would be safe to call the number on the back of my card and ask if there was a problem on my account.There was — someone had stolen my card number but didn't have my verification number so the charges hadn't been going through. The fraud department confirmed all the invalid charges/attempts and then closed out my account and express shipped me a new card that took a day or so to arrive.If you think it's a scam, there's no harm in **calling the number on the back of your card** to ask!

It is a total SCAM. Hackers have broken into Amex's computers and are leaving phone messages so victims will call the fraud support center where the fraudsters pretend to be agents so they can compare the card numbers read to them to the ones in the computers to make sure the computers are correct. Don't fall for it!!!

You people sit here and argue beating a dead horse ! It's SIMPLE ! Call the Number on the Back or your card for ALL BUSINESS issues or go into a local branch ! SIMPLE ! NEVER give out ANY personel info UNLESS it is a legit number from the back of your card or from the banks website ! SIMPLE ! PERIOD END OF STORY PEOPLE ! If you get a call from a number that your not familiar with, hang up and call back so that you know your dealing with your financial institution ! Don't call a number back that someone you don't know gives you or your caller ID shows ! Look up the correct number from known resources and call back ! Yes it's a little more work and if it ends up being that the original caller was legit just apologize and tell them your just being cautious ! It's a fraud department they will totally understand ! In this era of computers and cell phones, scammers can hijack legit numbers and make legit numbers show up on your caller ID when it's not the number your really talking too ! Scammers can break into phone switches and do all sorts of things that's why if you call a number you have researched your safe ! NEVER NEVER NEVER give out personel info to incoming callers ! Again like many others have said, your bank has this info and for verification purposes they will only ask for the last four numbers of your SS number ! If they ask for the entire number BE SUSPICIOUS and never give it ! LAST BUT NOT LEAST . . . . Take care of and continually educate and remind your elder friends and family members to never ever give out any of their info ! They often get confused and pressured into giving their info to these scum bags ! What kind of low life p.o.s. preys on our elderly and steals their money they have worked an entire lifetime to earn and save ? ! Really ? These scum bags should be strapped to a tree and shot right between the eyes ! Better yet staked to a bed of red ants in the Nevada desert and left there to die a slow death ! Yes extreme but I HATE thieves that steel from the working class because they are too lazy and stupid to go out and make their own money ! Get a phuking life !