302-731-1166 / 3027311166

Asked about card information

Received a cut off VM from 302-731-1166 (outbound number) which instructed me to call back 866-518-1695. Spoke with a man named Ricardo Mapa, who claimed to be a fraud department associate and proceeded to ask me for my account information. I told him I didn't feel comfortable giving him that information and answered basic questions. Called Bank of America to question this, and they confirmed that both the number and the name of the associate checked out.

Short answer, outbound line only that was once assigned to a Joey Peterson. I work for a large company that uses dozens of local area coded outbound lines. They sometimes come up as the old assigned user.

It is a company that makes the fraud calls for B of A cards. I updated my address yesterday so they were calling to verify that no one had stolen my cards or tried to change my address and intercept the new card. They didn't ask for any personal information other than the phone number they called to reach me. They asked for an approximate balance on one bill and that was it. NO personal info. it's plain old card services, where you write your check to every month when paying your bill.

I got a call from this number saying it was BofA Fraud. I pressed "0" and eventually got a rep. I asked if she could proof it was BofA and she immediately said if I had any doubts to please call the main number on the back of the card. I said OK and hung up. I called the main number and indeed, the Delaware number was the official fraud department. I had charged a large amount earlier in the day and they said it was tagged for fraud because it was an unusual trend in my spending habits. Just to note, when I initially pressed 0, I did get a rep in the USA. When I hung up and called the number on the back of my card, and was transferred to the Fraud Department, the rep was likely not in the USA but I was transferred there directly from the BofA customer service on the back of my card. Just because the person is not in the USA, does not mean it is a scam. Almost every large company outsources now.So, this is NOT a scam folks. If you do have any doubts though, just call the 800 number on the back of your card, they will look up your account and let you know if they phoned you. If they say no they didnt, you should probably call back again, if the Delaware number keeps calling because the rep who you spoke to may have been wrong. In my experience with customer service reps, almost no two will give you the same answer twice.

I just received a call from 302.731.1166 and it was a foreign person asking for my credit card number. I declined and asked who i was speaking to and what company, etc. The woman told me she could not provide me with that information unless I gave her the card number but that they are a card servicing company and work for various credit companies such as Bank Of America... needless to say I hung up. I immediately contacted Bank of America who told me that nobody was trying to reach me, could not confirm that the number was a Bank Of America number and told me to report the call to abuse@bankofamerica.com

Google my name for ways to deal with these scammers.

The telemarketer Card Services has already been fined millions of dollars and the FTC keeps shutting them down but they keep moving around and reopening. Just type "card services" and FTC into google to read all about them. I just got a call from them tonight on a phone number that's on the DoNotCall registry plus they have called me on my cell phone - which is illegal to do so. These are scammers. I do not even own any credit cards with Bank of America and never have, nor has anyone tried getting a card under my name.I've dealt with online scammers for years and have even assisted in getting two put behind bars. If you get a call that starts out with a recording or a few second delay then it's a telemarketer or scammer. Make sure your number is on the federal do not call list. When they call again you let them know and then you go to donotcall.gov and file a complaint. The last time they called me I informed them I was filing a complaint on the DNC website and the person who claimed to be Bank of America told me to "go f*ck yourself". Now - does anyone who reads this really think a bank would do that?If you did make the mistake and gave them credit card info you should immediately put a fraud alert on your credit as well as contact whatever card you gave them. Chances are they have already charged you the $995.00 fee that they were so famous for ripping people off on.

It's a scam!Got a bogus call from this number stating there has been problems with my credit card and trying to get card numbers etc. Went to the bank branch and they said there were no problems as I thought, and this was not their number. This is a total scam!

I tired calling the number back and received busy signal.